Sales Associate or Retail Intern
vor 2 Wochen
TAG Heuer: the Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future. If you like challenges, out
- of-the-box thinking and team work, there is an opportunity for you as we are looking for a highly motivated:
**Sales Associate or Retail Intern (M/W)**:
We are looking for a Sale Associate or an Intern to support our boutique in Geneva during the month of July and August. Your main missions will be:
COMMERCIAL PERFORMANCE
- Assist your colleagues in the sale process
- Assist clients in their choice, develop “up-selling” and additional sales, close the deal
- Propose new ideas to develop sales or to improve procedures
STORE MANAGEMENT
- Ensure the perfect maintenance of the boutique & the excellence of service (windows, displays, cleaning, welcoming, sales)
- Welcome visitors in the boutique and assist them in their request
- Work at the cash desk, issue cash reports and documentation
- Insert information into internal company database
- Coordinate After Sales Service requests until the return of the watch
- Support the boutique staff in the sale process, preparation of drinks, etc.
CLIENTELING
- Participate to develop the client data base with a maximum of information & animate it to create unique experiences for the clients
- Participate to work on CRM KPI’s supported by dedicated tools & App (register, visit follow-up, reach out,)
- Ensure the follow-up with clients and prospects regarding events, after sale service or other topic
BRAND AMBASSADOR
- Be the brand ambassador at local level & connect with local people of influence, inside & outside the boutique
- Participate to the implementation of merchandising guidelines: window animation, product presentation and catalogues
- Provide the highest level of customer service in the boutique according to brand standards
You are currently studying at university or a similar school or have experience in sale or retail. You have previous experience and/or strong interest in watchmaking and a good understanding of the luxury environment.
Fluent in French and English. Any other foreign languages would be an advantage.
Your open-minded spirit and self-starter attitude help you to work effectively in a fast-paced and dynamic environment. You are energetic, self-motivated and results-oriented thanks to strong organizational skills. You adapt easily to changes and you will bring up new ideas and solutions.
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