Junior Receptionist

At Guess, we are committed to our people and to the world as a team working to be a sustainable global leader in the fashion industry. Through principled leadership, we embrace diversity and cultivate the strength, pride and passion for what we do. Everyone in guess is aware the fact that everyone contributes to progress and make company grow,

We are a big family united by great human values: belief, hope, destiny, trust and respect.

The role is designed for those people ready to take new challenges, being courageous trying new things and with the will to make an impact in the company and in their career.

If you are inspired to evaluate new amazing professional challenges, this is the opportunity right for you

**Position**:
**PURPOSE OF THE JOB
We are looking for a RECEPTIONIST INTERN, who will join the team based in Bioggio. The role will manage and support all activities related to Reception area being at the disposal of all Guess Departments for any kind of support.

**CORE JOB RESPONSIBILITIES**:

- Answering incoming calls, both national and international, managing the switchboard in an appropriate manner by ensuring that all messages are recorded and forwarded accurately
- Receiving incoming post and distributing to the staff accordingly
- Meeting room reservation and coordination, ensuring relevant equipment is onsite, and organizing room layout and any kind of support that is required
- Organizing and recording all courier bookings in accordance with the company policy, managing the related documentation (bulletins, proforma invoice, etc )
- Ensuring that the Reception area is kept tidy and well presented in every moment of the day
- Supporting on several fields Mr. Paul Marciano requests when in Lugano
- Supporting their direct manager and other departments during Corporate Events organization (Line Opening, Townhall, Fashion Show, REM, OWOB, Christmas Party) as part of the staff and/or A hostesses
- Supporting Executive assistants and Departments in administrative tasks upon request
- Assisting Showroom sales associates in the organization of hospitality (refreshments, catering, etc..) of clients and partners
- In coordination with the Travel Office, organizing car services for external guests upon request
- Constantly in touch with General Services office in coordinating and supporting them in the following activities: internal distribution of inbound parcels, parking places management for employees and guests, orders to Dallmayr of water and coffee material, company cars keys distribution and collection

**Requirements**:

- Bachelor’s degree or Diploma in Languages or Communication and/or similar field
- Excellent knowledge of English and French
- Passion and attitude in fashion field
- Being flexible and with high level of cultural sensitivity
- Excellent oral and written communication skills
- Having good interpersonal skills: being polite, a good listener, always smiling and with excellent customer service skills
- Be able to meet people’s needs and find solutions in a timely manner
- Be able to relay information to others, interact and well communicate at all levels of the company organization with tact and diplomacy
- Precise and with strong attention to details
- Critical thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Good judgment, proven responsibility and trustworthy in handling confidential information
- Well organized, having the ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities and work both independently and in a team environment
- Good level in Microsoft - Excel, Word, PowerPoint

**Other information**:
If you want to start making a difference from the beginning of your career, you have found your place, Guess is your company and we are looking for you Does it sound good to you? Are you ready?