Account Manager Marketplace
vor 2 Wochen
As a pioneer of premium sportswear brands,
X-Bionic® is looking for a Customer Service Representative who is
motivated to continuously revolutionize the sportswear industry
worldwide together with our ambitious team in Wollerau (Switzerland).
Together with the team you will work on exciting projects
improving our processes. Additionally, working with our young, dynamic
team you will gain valuable insights into the sports and sportswear
industry.
Tasks
- Manage daily operations through eCom platforms (e.g. Amazon Vendor
Central)
- Develop new markets and new marketplace partners
- Ordering, Logistics, Invoicing, Return Management and regular saleas
analytics
- Improve logistics process to enhance order fulfillment performance
- Forecasting and manage seasonal buying: seasonal catalogue set up,
seasonal budget, production planning, pre-order Pos.
- Maximize re-order business by ensuring the demand is fulfilled in an
optimal way and the orders are delivered on the requested date
- Weekly business review with partners (e.g. Amazon AVS team), proactively
find solutions to boost sales
- Develop and grow the business through new or existing tools and programs
- Create campaigns by using partner’s marketing service, monitor result
- Follow up deliveries, make sure the goods arrive on partner’s warehouses
on time and in good condition
- Control selling price, ensure platform pricing strategy comply with
brand’s standard and policy
- Monitor and manage product presentation including short, long
descriptions, bullet points and imagery in close collaboration with marketing
team to deliver the most impactful product positioning and image
- Create and manage Amazon brand store by regularly refreshing the design
and promotions
- Together with Marketing Department: brand store management &
catalogue maintenance
- Reports to Head of eCommerce
**Requirements**:
- 3+ years experience in eCommerce (platforms preferred)
- Bachelor's degree in business, marketing or similar field
- Fluent in written and spoken English is a must. Skills in other languages e.g. German, Italian or Spanish are an added plus
- Experience managing advertising campaigns on various eCom-platforms
- Ability to connect and build rapport with partners and team
- Ability to work interdisciplinary and coordinate independently with
other departments
- Proficient in working with spreadsheets and data analysis
-
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