Operations Officer

Vor 7 Tagen

PetitSaconnex, Schweiz Alpian SA Vollzeit

Are you prepared to step into a dynamic role within the fast-paced world of financial operations? We are on the lookout for a skilled individual to join our team as an Operations Officer. In this capacity, you'll play a pivotal role in ensuring the seamless and efficient processing of client transactions while actively contributing to process enhancement initiatives and providing invaluable support across various departments. If you're a proactive problem-solver with excellent communication skills and a passion for delivering exceptional client service, we want to hear from you.

Operations Officer

Main Tasks:

  • Commercial Payments (Domestic and International): Monitor activity, handle exceptions such as returned payments, and ensure timely processing.
  • Debit Card Management: Perform reconciliation, handle exceptions, analyze transactions, and manage disputes.
  • Project Support: Collaborate with the IT Team on the implementation of new features and system improvements related to cards and payments, providing essential business knowledge.
  • System Coordination: Work with the core banking system team to enhance transaction automation through system parameterization.
  • Discrepancy Resolution: Investigate and resolve discrepancies promptly.
  • Departmental Support: Provide support to other departments regarding banking operations matters.
  • Procedure Maintenance: Ensure procedures are regularly updated and maintained.

Secondary Tasks:

  • Corporate Actions on ETFs: Manage and execute corporate actions.
  • Securities Transactions: Oversee securities sales and purchases.
  • Foreign Exchange: Perform reconciliation and monitor exposure.
  • Operational Reporting: Prepare and submit reports to Swiss and foreign authorities and regulators.
  • Process Improvement: Challenge and improve operational processes.
  • Product Implementation: Actively participate in the implementation and testing of new products and services.
  • Transaction Screening: Conduct first-line transaction screening, including release or escalation when necessary.
  • Reconciliation Review: Review cash and securities reconciliation using ad-hoc tools, managing outstanding items efficiently.

Experience/skills required:

  • Post-obligatory diploma or banking apprenticeship.
  • Professional Experience:
  • 5-10 years of work experience in the banking sector.
  • Competencies:
  • Strong knowledge and experience in banking operations.
  • Confidence in handling day-to-day challenges.
  • Ability to manage multiple demands and prioritize tasks effectively.
  • Demonstrated flexibility and resilience in a dynamic work environment.
  • Excellent communication skills.
  • Ability to work autonomously and as part of a team.
  • Client and solution-oriented mindset.
  • Strong problem-solving abilities.
  • Strategic thinking and analytical skills.
  • Initiative and proactive approach.
  • Innovative and "out-of-the-box" thinking.
  • Project management skills are a plus.
  • IT Skills:
  • Proficiency in MS Office tools.
  • Experience with Temenos T24 is a plus.
  • Languages:
  • Fluent in English (B2 level).
  • Additional languages are a plus.

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