The Senior Specialist, Operational Efficiency, plays a pivotal role in ensuring that the organization's portfolio management processes are continuously improved and optimized. This position involves leading the business integration, project management, and operational efficiency initiatives to support the overall mission of effective grant management.

Our client is an international organisation.

Missions

Integrated Business Design:

• Prioritize business needs in collaboration with various departments and contribute to organizational prioritization through rigorous resource assessment.
• Conduct integrative reviews of business processes to ensure alignment with lifecycle design and produce high-quality business requirements for system development.
• Collaborate with IT to ensure timely delivery of key milestones and enhanced integrated solutions.

Project Management:

• Coordinate the development of operational processes, policies, and procedures across divisions, ensuring quality and adherence to the Operational Efficiency framework.
• Lead the planning, execution, and tracking of project deliverables, managing dependencies, resolving issues, and mitigating risks.
• Analyze business processes to propose improvements, ensuring alignment with the overall grant lifecycle, and submit these for approval and implementation.

Data and Data Quality:

• Provide guidance on data models and ensure that business processes are enabled by accurate and linked data elements.
• Lead projects aimed at improving data quality and resolving any data-related issues in collaboration with IT.
• Support data migration activities and ensure that data quality monitoring processes are operationalized.

Business Process Monitoring:

• Define and monitor data quality and performance metrics, collaborating with relevant teams to ensure continuous improvement.
• Conduct performance analysis of processes to inform future operational improvements and contribute to the setting of performance targets.

Business Validation:

• Oversee quality assurance of systems deliverables, ensuring alignment with business requirements.
• Design and manage user acceptance testing plans, coordinating with business focal points for optimal results.
• Contribute to the creation and review of training materials related to process, policy, and system changes.

Stakeholder Coordination:

• Chair cross-functional meetings to ensure alignment and engagement across affected business units.
• Act as the key business expert, providing input on best practices, innovations, and content for reports and briefings.

Profil du candidat

• Advanced degree in Operations, Finance, Business Administration, Information Management, Public Health, or a related field.
• Experience in project/program management and a deep understanding of grant management processes.
• Strong skills in business process improvement, data management, and system integration.
• Excellent communication, stakeholder management, and organizational skills.
• A minimum of 5 years of project management experience.
• Familiarity with Salesforce and hands-on experience with grant management in the health or social sector.
• Language skills: Fluent in English; knowledge of French is an advantage.

Core Competencies:

• Collaboration and relationship-building.
• Flexibility and adaptability.
• Strategic thinking and problem-solving.
• Proactive approach and results orientation.
• Strong service orientation and communication skills.

Conditions et Avantages

Length of the assignment : 1 September till end Dec 2024