Engagement Coordinator

About IMD

Founded by business executives for business executives, the International Institute for Management Development (IMD) is an independent academic institute with campuses in Lausanne and Singapore as well as a Management Development Hub in Shenzhen. We strive to be the trusted learning partner of choice for ambitious individuals and organizations worldwide. Our executive education and degree programs are consistently ranked among the world’s best by the Financial Times, Bloomberg, Forbes, and others. Our leading position in the field is grounded in our unique approach to creating real learning, real impact. Through our research, programs, and advisory work, we enable business leaders to find new and better solutions. Our purpose is challenging what is and inspiring what could be; we develop leaders and organizations that contribute to a more prosperous, sustainable, and inclusive world.

To reinforce our team, we are looking for an Engagement Coordinator.

The job's mission

Administer and coordinate IMD’s Executive MBA program, ensuring the quality of all program logistics and supporting all aspects of the delivery of the program (approximately 12 months) with consistency in coordination with the Program Dean, Student Engagement Director, and the degree programs team members.

Key Activities & Accountabilities

• Ensure program logistics including the preparation & delivery of on-campus modules and Global Immersions in different global locations (including: accommodation, transportation, F&B, company visits, social activities, conference facilities, speakers, etc). Travel involved.
• Coordinate daily program and teaching material for on-campus modules and Global Immersions, working with faculty, faculty assistants, and degree program staff.
• Create, manage and update the program’s learning platform.
• Oversee participants’ assignments submissions and liaise with the faculty and experts/graders. Make sure the program library (preparation materials, pre-readings, case study, assignments) is up to date, that all information and material distributed to the participants are made available timely and to some extent GDPR compliant.
• Create purchase orders, process invoices and select suppliers in line with allocated budget.
• Establish contracts and communicate with suppliers, experts, and coaches.
• Execute general administrative duties within the program delivery team.
• Communicate with and provide support to participants in a timely manner for the duration of the program (at a distance and on residential modules).
• Liaise and align with the Student Engagement Director to follow up on participants' aims achieved.
• Liaise and align with the Student Engagement Director on participants' respect of the code of conduct.
• Liaise effectively and courteously with external and internal stakeholders.
• Liaise and align with the Student Engagement Director to monitor issues’ alignment with Degree Program Unit.
• Collaborate closely with the Program Dean and the Student Engagement Director to ensure alignment with degree programs' learning objectives.
• Provide inputs to the Student Engagement Director and Program Dean on program scheduling, logistics, and delivery bottlenecks to support the continuous improvement of the program.

Formula for success

Ideal profile

• “CFC de Commerce”, Commercial Diploma, Swiss Baccalaureate/Maturity level.

Experience

• Work experience in an environment with demanding internal and external stakeholders, such as event management or the hospitality industry.

Competencies

• Excellent written and spoken English.
• Well organized and detail-oriented.
• Mature, hardworking, conscientious, and flexible.
• Proactive and capable of working with limited supervision.
• Ability to adapt to change and respond quickly.
• Excellent knowledge of MS-Office (Word, Excel, PowerPoint, Outlook), and aptitude to learn new applications.
• Ability to work on several projects simultaneously.
• Excellent interpersonal and communication skills.
• Flexible to work some evenings, weekends, and travel as required.
• Strong team player who can work independently.
• Ability to think creatively and challenge the status quo.
• Assertive nature, able to present ideas effectively and manage diverse stakeholder interests.

How to apply

If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas).

If you’re a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc.) and you need a reasonable accommodation in order to apply for this position, please specify it in your application.

A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.