APM/Observability Engineer

Qim info, who are we?

An IT engineering and digital services company founded in 2004, with offices in Switzerland (Geneva, Lausanne, Zurich & Basel) and France (Annecy, Lyon & Paris).

Qim info is first and foremost a group of consultants capable of intervening at all levels of an information system in various fields (studies & development, functional, infrastructures & networks, data, DevOps…) as well as in various sectors (banking, finance, insurance, luxury, retail, aeronautics…).

With more than 600 collaborators, we are always looking for new talents

Qim info has a global rating of 4.31/5 on the Happy at Work label, which measures the well-being and motivational factors of employees, and is ranked 3rd in the ICTJournal 2023 ranking.

In a few words

We are looking for an APM/Observability Engineer to join our team and accompany our customers in Basel.

Your mission

As an APM/Observability Engineer, you will work on various customer projects delivering services related to Application Performance Monitoring and Observability. You will gain experience of a wide range of tools and technologies and be part of teams delivering critical insights and improvements to business-critical systems. You will also have the chance to shape our APM & Observability services and design new solutions as well as learning from our many experienced engineers and long history of past projects. Your role will have a technical focus, but you will also sometimes work as part of large teams and report directly to customers.

Your profile

1. Expert knowledge of APM tools (e.g. Dynatrace, AppDynamics, etc) and/or tools in related areas such as Splunk, Elastic, etc, including experience in integrating these tools into existing DevOps, CI/CD or IT Operations platforms.
2. Experience of complex APM/Observability implementation including requirements analysis, planning & design, instrumentation, dashboarding.
3. Experience of different monitoring techniques such as End User Monitoring, OS/platform monitoring, and monitoring of distributed systems covering metrics, logs, traces, events.
4. Knowledge of (or ability to quickly learn) OpenTelemetry and related Observability tools & techniques (Prometheus, Grafana, etc).
5. Good understanding of Performance Engineering and the software development process.
6. Experience of different software application architecture designs.
7. Expertise in debugging and diagnosing performance issues and recommending tuning improvements at design, coding & configuration levels.
8. Experience in multiple programming languages/frameworks/technologies, including expert knowledge of multiple technical domains e.g Java, .Net, Android/iOS, JavaScript, SRE/DevOps, databases, networks etc.
9. CI/CD or DevOps pipelines (e.g. GitLab, Jenkins, Azure DevOps, etc).
10. Experience working with cloud platforms and/or cloud-native applications (AWS, Azure, hybrid cloud, Kubernetes, microservices architectures).
11. Experience with hypervisor solutions like VMWare or MS Hyper-V.

Other relevant skills/experience:

1. Fluent written & spoken English is required. German or French are also an advantage.
2. It is an advantage if you have previous experience as a consultant – working with customers on large, mission-critical projects; working in large teams with multiple stakeholders.
3. Proven ability to overcome complex technical challenges.
4. Ability to effectively report and present findings with the knowledge and authority to influence technical decisions.
5. It is an advantage if you have experience in training/coaching/leading more junior colleagues.

Job conditions

• Location: Basel
• Starting date: ASAP
• Permanent contract
• 2 days per week home office

Why choose Qim info?

Recognized expertise in the consulting world, with activities in around ten sectors and knowledge of all IT professions.

Close and high-quality HR & management support for our consultants to help them develop their skills and manage their day-to-day responsibilities.

Joining us also means sharing more than just a coffee break Qim Tech Talks, annual and quarterly parties, Qim Afterwork… many events are organised every year to create great memories together

Want to know more?

We look forward to seeing you apply