Technical Procurement Specialist
Vor 4 Tagen
For our Pharma client in Basel, we are currently looking for a Receptionist.
Start Date: As soon as possible
Contract Duration: 6 months with possibility of extension
Work Volume: 50% (20 hours per week), Monday to Friday. Mornings are preferred; however, once the individual is fully integrated into the role, there may be greater flexibility.
Position Purpose:
- To provide assistance for all internal and external customers as one of the first points of contact within the company.
- To provide support for all FM functions.
Reception Services:
- To carry out normal Reception duties such as dealing with visitors and staff (issuing badges, maintaining visitors list, preparing materials for new staff, etc.); organizing the company's incoming/outgoing mail (post and courier) as well as organizing the company's parking facilities; ordering taxis; and distributing travel documents and publications as necessary.
- To carry out routine clerical tasks as assigned (operate a variety of standard office machines); to carry out word processing, filing, mailings, etc. as required; to assist in seminar preparations; to organize catering facilities.
- Telephone operation.
Office Security and HSE:
- To assist with the BCC Security & Safety Concept, participate in any relevant training and perform the assigned tasks in an emergency or training exercise.
General Services and Administration:
- To ensure stocks are replenished in good time (e.g. stationery, office supplies, etc.) and assist with the procurement, storage, and distribution of such items.
- To report any complaints/repairs/requests to FM Support and follow-up on any incidents.
- To support all FM functions whenever necessary.
- To attend the Team Meeting regularly.
Work Interactions:
- To present an appropriate image for the organization and deal competently with the people, situations, and problems encountered in an efficient, professional, and courteous manner.
- To communicate and liaise between all internal and external customers (staff and service providers/suppliers/visitors/enquirers); responding clearly and effectively to requests and instructions.
- To establish and maintain effective working relationships with co-workers, supervisors, and the general public.
Major Opportunities and Decisions:
- To remain calm and polite in difficult situations i.e. when customers are dissatisfied.
- To be prepared to pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Success is measured through the satisfaction of internal and external customers (visitors, staff, and superiors).
- As one of the first points of contact to both internal and external customers, the Receptionist represents the company and is generally the first impression a visitor or member of staff has of the company, so all decisions relating to their appearance, behaviour, and performance are important. Compliance with the dress code guidelines is required.
- Hotel Management training or similar.
- Languages: English, German are mandatory; every other language is a plus.
- Computer skills; preferable hotel training experience.
- Preferred hotel training or similar service department experience.
- Must be a team player.
- Excellent communication and organizational skills.
- Able to work accurately, quickly, and neatly.
- Able to work without supervision.
- Good presentation, outgoing personality, and a pleasant manner.
- Be able to help visitors and staff in a friendly, effective, and efficient manner.
- Punctuality and adherence to relevant health & safety procedures are essential.
- Be flexible concerning working hours in order to meet the demands of the position.
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