Sales Manager Electron Microscopy

Vor 4 Tagen

Baden, Schweiz Dectris AG Vollzeit

DECTRIS is a successful and expanding high-tech company that develops and produces X-ray and electron detectors. Our detectors are used worldwide in large-scale research facilities and in industry. Their unique properties enable scientific breakthroughs in life sciences and material sciences. Our more than 170 employees are located in Switzerland, the United States and Japan. At DECTRIS, we combine innovation and development with agile industry practices. As a spin-off of the Paul Scherrer Institute and by focusing on the needs of our customers, we are able to combine scientific excellence with qualified service and industrial know-how.
Our scientists as well as our technical and commercial experts ensure that our customers benefit from the latest technologies.
DECTRIS values collaborative working rather than traditional hierarchy and is guided by the principles of Sociocracy 3.0.

Your Tasks
End User and OEM Integrator Sales Management: Responsible for managing sales for established customers worldwide, including end users in research facilities and OEM partners. Focus on satisfying customers, growing long-term business relationships and expanding sales
Market Development and Active Sales: Drive market development by proactively identifying new sales opportunities, generating leads, and expanding customer networks through regular travel, industry events, and relationship-building initiatives with potential clients and industry partners
Customer Relationship Building: Build and maintain strong, long-lasting customer relationships by understanding their needs, partnering with them, and following up regularly
Negotiations & Contract Management: Lead negotiations on supply agreements and sales contracts
Technical Expertise and Customer Solutions: Utilize your technical knowledge and understanding of customer needs and product offerings to identify and provide optimal solutions. Deliver executive-level presentations/solution experiences to customers and decision-makers
Sales Customer Intelligence: Support market teams with customer demand and customer experience feedback
Cross-Functional Collaboration: Continuously cooperate with marketing, product, and customer service teams to ensure a cohesive approach to market penetration and customer satisfaction
Sales Performance Monitoring: Provide accurate quarterly forecasts based on detailed sales performance metrics

Your Skills
Educational Background: Master's or higher degree in a discipline with a technical focus (e.g., engineering, physics, or a related scientific discipline). A master's or higher degree in business administration or a related commercial discipline is highly advantageous
Technological and Business Interest: Excitement for technology paired with a strong interest in business performance
Technical/Scientific Communicati on: Ability to understand complex technical products and effectively communicate their benefits to customers in their respective applications
Cross-Functional Experience: Experience working cross-functionally with departments such as marketing, product development, and customer service
Analytical and Strategic Mindset: Solution-oriented with an analytical and strategic approach
Communication Skills: Ability to explain complex technical concepts clearly and concisely and to listen to customers and make them feel understood
Presentation and Relationship Building: Excellent presentation skills and the ability to build strong relationships.
Travel Willingness: Eagerness and ability to travel around 20% of the time to meet with customers and attend conferences. Relocalization to Switzerland is a strong advantage
Pressure Management: Capability to work effectively under pressure and prioritize tasks
Sales Experience: Demonstrated expertise in selling high-tech products
Technical Knowledge: Experience in the field of electron microscopy is a strong advantage
Language Skills: Fluent in English, with a good command of German being advantageous

We Offer
A successful and growing high tech company in an international, scientific environment
Joining the global leader in HPC X-ray detectors for science and industry. Our Developers design cutting-edge detectors to support the state of the art science and technology
An international work environment formed by more than 170 experienced engineers, scientists and other professionals. The company languages are German and English
Excellent, flexible working arrangements to enable professional development and personal life balance
An attractive working environment: modern infrastructure with wheelchair-accessible rooms, small fitness room, underground car park, subsidised meals, free snacks and drinks, various company events, internal and external training, home office options, after-work beers and other joint leisure activities

Sales Team
The DECTRIS sales team manages the entire sales process and ensures customer satisfaction and delivery of our products and services. We consider ourselves partners to our customers, offering expert advice, ensuring timely and flawless delivery, and providing smooth after-sales service. Our focus is on long-term customer loyalty rather than short-term success, catering to both B2B and B2C markets. Our team combines technical expertise and application knowledge with extensive export experience and proficiency in ERP/CRM systems. Handling international tenders is a key part of our role. To deliver exceptional customer service, we collaborate closely with colleagues in Production, Product Management, and Service & Support.

Your Future Team
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