Deutschsprachige Kundenservice in Griechenland

Vor 2 Tagen

Dübendorf, Schweiz TN Switzerland Vollzeit

Social network you want to login/join with:

Client:

Teleperformance

Location:Job Category:

Other

Job Reference:

e0878af04ee1

Job Views:

9

Posted:

21.01.2025

Expiry Date:

07.03.2025

Job Description:Are you a fluent German speaker? This is your chance to work in our Microsoft Support team

Microsoft collaborates with our Teleperformance Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers from Germany, Austria & Switzerland.

What you will do:
  • Identify customers’ needs and deliver appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues
What you will bring:
  • Excellent communication skills in German
  • Good command of English (B2+)
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support
#J-18808-Ljbffr

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