Principal Researcher

Roche Diagnostics, the world market leader in In-Vitro Diagnostics in Rotkreuz (ZG), is looking for an Evaluation and Usability Testing expert in the context of Behavioral and Physiological Data.

Roche Diagnostics Global Customer Experience and Solution Design Team (CXSD team) is looking for a passionate UX Researcher for the Usability Lab to redefine Roche User Interface and Product Design and transform the Healthcare industry for the better.

At CXSD, you will join an international group of more than 50 researchers and designers that serve our purpose to bring the voice of customers to the core of Roche Diagnostics decisions by designing and enabling a seamless patient-centric experience across our portfolio of products and services.

You will be part of a motivated team whose mission is to scale up the usability testing practice within the company, automate processes around usability testing as a formative evaluation method, identification of key partners, training and evangelizing usability testing methods.

As a Principal Researcher in the Usability and CX Lab, you will be part of the most advanced usability program on the market, designed to immerse users in close to real-life environments to gather ultra-fidelity insights. You will play a key role in the development of the next generation of products and solutions by ensuring that usability testing is performed with the right tools, processes, and quality.

You will be part of the Roche usability lab and work alongside different project teams contributing to their usability studies.

1. Identify user profiles, tasks, hazard-related use scenarios, usability risks, and requirements.
2. Responsibility for translating UX research insights, user needs, business requirements, and technical requirements into pleasant and efficient User Experiences.
3. Planning and executing formative usability studies.
4. Providing guidance and mentorship to more junior designers supporting them on professional development, output, and productivity.
5. Cooperating with the UX and Human Factors team to identify synergies and improve our processes, shared methods, and templates.
6. Advocating for accessibility, quality, and usability for end-users.
7. Supporting team members on the usability testing process and methods.

1. Degree in Science, Industrial Engineering, Psychology, Human Factors Engineering, or other related technical field.
2. > 2 yrs of relevant experience.
3. Experience with formative evaluation methods, including usability testing.
4. Experience in collecting and analyzing physiological and behavioral data.
5. Knowledge about tools or platforms to automate usability testing.
6. Experienced in planning, executing, and documenting usability studies in the medical field is a plus.
7. Knowledge in managing testing participant databases is advantageous.
8. Fluency in English.

Please apply online. For further information about the position, please contact your Gi Consultant, Mr. Dr. med. Andreas Danner (+41 44 225 41 07 / +41 76 310 760 9 / andreas.danner@.gigroup.com).

Gi Group is part of Gi Group Holding, a global ecosystem of HR services and consulting that supports the development of the labour market and helps to change people's lives in 37 countries around the world. In Switzerland, we operate with the brands Gi Group, Grafton, BauTech, Gi Life Sciences, and former Kelly Services. We are active in temporary, permanent, and professional staffing as well as in a variety of complementary HR Services. With a direct presence in 35 locations across Switzerland and over 250 employees, we are one of the leading staffing companies in the Swiss recruitment market. Gi Group is specialist for Temporary and Permanent staffing and your valuable partner for many other HR Solutions. We are changing lives by connecting candidates with companies, and we work every day to create value. Your Job, Our Work.

Branche: Pharma-Industrie
Funktion: Grafik/Design
Führungsperson: Nein
Anstellungsart: Befristeter Vertrag
Karrierestufe: Angestellte/r