Digital Business Analyst
vor 1 Woche
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you passionate about customer success?
Caterpillar provides services to our customers far beyond the initial equipment sale. We leverage connected equipment and our decades of application expertise to enhance customer performance. Cat Digital exists to support enterprise efforts to deliver value-added services to customers. By enhancing customer value, Caterpillar and our dealers create the opportunity to profitably grow our businesses while reducing the impact of market cycles. Services is where we are investing our time, talent and money because they drive value for our customers, our company and our dealers. If you have a passion for helping customers succeed and want to be part of growing services, now is a great time to join.
Job Summary:
Digital Business Analyst position in the Lead Management Product Team.
This is a 1-year fixed-term contract, with the possibility of extension for another year and the potential for a permanent contract based on employee performance.
The Lead Management Product Team's mission is to deliver qualitative Prime (new machine) leads through our digital application to our internal customers: Industries and Dealers in order to drive services revenue through our digital product.
At the Interface of Business and Analytics, the Digital Business Analyst is a key player to connect these two worlds together. The Digital Business Analyst main mission is to leverage various datasets and develop/sustain services leads in partnership with sales and marketing teams. The individual will also participate in specific projects aiming at further strengthening the lead management digital product.
What You Will Do:
- Gather and implement business requirements for leads development
- Analyse feedback information to improve leads quality
- Provide business recommendations to internal partners based on quantitative and qualitative data
- Improve, enhance, and develop specific datasets based on opportunities
- Drive process improvement and automation of lead generation applications
- Coordinate with Data & BI Team
- Provide user data support and training
What You Will Have:
- Master or Bachelor degree in Finance, Accounting, Data Science, Engineering, Business administration, Economics, Marketing or Law
- Strong SQL/Data Manipulation Knowledge; ability to create meaningful visualization
- Knowledge of business analysis; ability to recommend solutions that deliver value to stakeholders
- Excellent analytical skills: ability to interpret data to solve business issues & vulgarize results for a large and diverse audience; Effective Communications
- Decision Making and Critical Thinking skills
- Basic programming skills in any language
Top Candidates Will Also Have:
- Advanced programming skills in any language such as Python
- Product, applications and/or dealer knowledge
- Project management skills; track record of getting things done
- Ability to work independently and to influence other groups and teams
Additional Information:
- A valid Swiss work permit or Swiss or EU-25/EFTA citizenship is required for this position.
- Hybrid work policy: 3 days per week from the Geneva office.
What We Offer:
From day one, you're set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company.
You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it's important to do work that matters.
About Caterpillar:
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For the past 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Posting Dates:
Caterpillar is an Equal Opportunity Employer (EEO).
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