IT Support Analyst
vor 3 Stunden
About UsOur NIQ Enterprise Platforms team ensures the seamless operation of our global corporate systems. Over 35,000 employees rely on our technical services every day. For our Swiss location, we are looking for a service-oriented and technically skilled professional who supports our on-site users and brings strong advisory and support capabilities. Hybrid work arrangements are possible upon agreement.Your ResponsibilitiesProvide first- and second-level support for hardware and software, laptops, networks, and mobile devicesAnalyze and resolve technical issues; elevate complex cases as neededEnsure SLA compliance and fully document all activities in ServiceNowSupport software rollouts as well as onboarding / offboarding processesMaintain and update IT asset dataSet up, support, and troubleshoot audio / video solutions for meetings, events, and leadership teamsCollaborate closely with global IT teams and local stakeholdersContinuously optimize workflows and processesYour ProfileCompleted IT education (e.g., Informatik EFZ, IT diploma, or equivalent qualification)Initial professional experience required, ideally in 2nd level supportStrong knowledge of PC / laptop hardware, Windows workstations, Apple / Android mobile OSSolid expertise in MS Office 365, basic networking knowledge, and experience with ServiceNowExtensive experience in AV technology (setup, event / meeting support, troubleshooting)Customer‑centric, proactive communication style with a reliable and autonomous working approachExperience supervising or guiding a small team is an advantageGood knowledge of ITILWillingness to travel approximately once per month within Switzerland (including possible overnight stays)Excellent proficiency in English (mandatory)Excellent proficiency in French (required)German language skills are considered a strong plusOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee‑Assistance‑Program (EAP)About NIQNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion #J-18808-Ljbffr
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IT Support Analyst
vor 1 Stunde
Lancy, Schweiz NielsenIQ VollzeitJob DescriptionAbout Us Our NIQ Enterprise Platforms team ensures the seamless operation of our global corporate systems. Over 35,000 employees rely on our technical services every day. For our Swiss location, we are looking for a service-oriented and technically skilled professional who supports our on-site users and brings strong advisory and support...
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Hybrid IT Support Analyst: AV, Windows
vor 3 Stunden
Lancy, Schweiz NielsenIQ VollzeitA global consumer intelligence company in Switzerland seeks a service-oriented IT Support professional to provide first- and second-level support for various hardware and software. Responsibilities include analyzing and resolving technical issues, ensuring SLA compliance, and supporting software rollouts. The ideal candidate has an IT diploma, proficiency in...
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IT Support Analyst
vor 21 Stunden
, avenue des Morgines, Petit-Lancy, Switzerland NielsenIQ VollzeitJob Description About UsOur NIQ Enterprise Platforms team ensures the seamless operation of our global corporate systems. Over 35,000 employees rely on our technical services every day. For our Swiss location, we are looking for a service-oriented and technically skilled professional who supports our on-site users and brings strong advisory and support...
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Lancy, Schweiz Axiom Technologies VollzeitA global IT services provider in Geneva is looking for an IT Support Specialist to provide technical support for desktops, laptops, and mobile devices. The candidate should have a Bachelor's in Computer Science and at least 1 year of experience in a similar role. Responsibilities include troubleshooting IT issues, maintaining asset inventory, and assisting...
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Technicien Support IT 1er Niveau — Multilingue
vor 2 Wochen
Lancy, Schweiz Experis VollzeitUne entreprise leader en recrutement IT à Lancy recherche un professionnel pour accompagner les utilisateurs en support technique. Les responsabilités incluent la migration de comptes, la gestion des demandes via téléphone et email, ainsi que le support IT de premier niveau. L'idéal est d'avoir des connaissances en Windows et une expérience avec des...
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Ingénieur Systèmes
vor 2 Wochen
Lancy, Schweiz Experis VollzeitExperis SA - Votre partenaire IT en Suisse Experis SA, branche IT de ManpowerGroup, est leader dans le recrutement de profils IT spécialisés. Nous proposons des solutions flexibles : missions temporaires, placements permanents, gestion de projets et formation professionnelle. Notre expertise couvre la transformation numérique, la cybersécurité, le...
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IT Desktop Support- Grand Lancy, Switzerland
vor 2 Wochen
Lancy, Schweiz Axiom Technologies VollzeitOverviewAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.ResponsibilitiesProvide first- and second-level support for desktops, laptops, printers, and mobile devices.Respond to service requests and incidents via ticketing system, phone, or in-person.Install, upgrade, and maintain operating systems (Windows /...
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Grand-Lancy, Schweiz Experis VollzeitExperis SA, the IT branch of ManpowerGroup, is a leading company in the recruitment of specialized IT professionals. We provide flexible solutions, including temporary assignments, permanent placements, project management, and professional training. Our expertise covers digital transformation, cybersecurity, cloud, infrastructure, and more. With our global...
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Ingénieur Systèmes
vor 3 Wochen
Lancy, Schweiz Jobup VollzeitExperis SA - Votre partenaire IT en Suisse Experis SA, branche IT de ManpowerGroup, est leader dans le recrutement de profils IT spécialisés. Nous proposons des solutions flexibles : missions temporaires, placements permanents, gestion de projets et formation professionnelle. Notre expertise couvre la transformation numérique, la cybersécurité, le...
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Ingénieur Systèmes
vor 1 Woche
Grand-Lancy, Schweiz Experis VollzeitExperis SA - Votre partenaire IT en Suisse, , , Experis SA, branche IT de ManpowerGroup, est leader dans le recrutement de profils IT spécialisés. Nous proposons des solutions flexibles : missions temporaires, placements permanents, gestion de projets et formation professionnelle. Notre expertise couvre la transformation numérique, la cybersécurité, le...
