Data Center Operations Manager., HYD- Oasis
vor 1 Woche
Job ID: 2695146 | Amazon Data Services India Private Limited
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Data Center Manager for the world’s biggest Cloud Infrastructure.
About You:You manage IC’s and run one site/data center or small functional team of 10 or less direct reports. You are mainly focused on daily operations, monitoring KPIs, conducting 1:1s, managing headcount and resource allocation, being a strong safety advocate, and managing short-term, simple projects. You have general knowledge in multiple technology domain areas (e.g., compute, hardware, network, software, communications, security, etc.) and may have some experience and/or deeper understanding in one technology area. You may seek guidance for complex technical cases. You have a thorough understanding of your team’s technical work, metrics and are able to provide feedback. You can prioritize the team’s work against competing priorities. You are able to recommend improvements to tools and procedures for operational excellence.
You are learning to hire, coach, and promote your team. You are responsible for your team's career development and performance management. You act as a point of escalation for straightforward technical problems. You are able to identify recurring problems and propose solutions. You work with other teams on tactical issues to resolve blockers to their team metrics and operations. You help oversee new infrastructure builds for your site. You will also have a passion for technology along with a desire to be the best at your job every day
About The Role:As a Data Center Manager in ADSIPL, you will get to manage the world’s largest Cloud Computing Infrastructure in India. We encounter interesting, challenging & complex problems every day, being a technical manager in ADSIPL means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Your day job at ADSIPL will include (but not limited to):
- Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
- Maintaining existing co-located and in-house Data Centers.
- Helping build and bring online new Data Centers.
- Constantly improving all our processes and procedures. We believe there is nothing we cannot improve.
- Assisting & managing relationships with external vendors & contractors.
- Liaising with internal teams & management groups.
- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
- Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
- An engineering degree or equivalent.
- 7+ years of relevant engineering experience managing large scale services.
- 7+ years of relevant experience in DC Operations, IT Operations or similar roles.
- 3+ years building & managing strong, successful technical teams in a similar culture.
- Incident Management Experience.
- Vendor Management Experience.
- Process Improvement Experience.
- High degree of organization and detail-orientation.
- Excellent written and verbal communications skills.
- Proven track record of success in delivering complex projects.
- Prior ownership of the operation of a mission-critical team and/or product.
- Ability to consistently deliver results despite competing priorities and distractions.
- Security and Health & Safety awareness.
- Technical depth to pass at least one of our Network Engineer, Systems Engineer or Developer Support Engineer skill set.
- Project Management Experience.
- Extensive OE and or Agile experience.
- Capacity planning and budgetary experience.
- Experience in Kaizen/Lean/Six Sigma is preferable.
- Change Management & Fault Management.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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