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WorkShop Manager

vor 4 Wochen

Bellevue, Schweiz Crearte Consulting Vollzeit

The incumbent will be responsible for setting up a new Sales strategy to fasten the Space, Avionics and Defense segments penetration and development.

Prime focus is to enhance the relationship and intimacy with actual Customers as well as to develop the business with the numerous new players jumping into this booming arena, promoting ST image and full product portfolio.

These new markets are opening up very quickly with plane electrification, space opportunities intensification, up to many critical Defense sovereignty projects leading the charge.

Account Management:
  1. Further develop and intensify the relationship with Institutional customers.
  2. Identify prospect new customers by understanding customer applications in depth.
  3. Promote the full ST portfolio with the help of PME, FAE, SME, SAE. Ensure customer qualification of ST products to enter Approved Vendor List (AVL).

Act as customer first point of contact for escalations and crisis management (e.g., delivery, quality, logistics, payment).

Define budget, update forecast and lead contract negotiation, backlog and pricing management, gap analysis, recovery actions.

Ensure accurate customer profile codification in ST tables (i.e., CMDM), from customers bill-to up to final ship-to.

Build/maintain relationships with current and/or prospect customers through meetings unrelated to sales (e.g., operational meeting on ongoing business, service related, listening to customer needs) to maintain customer intimacy.

Effectively manage ST portfolio lifecycle evolution (from New Product Introduction, through Product Change Notification to Product Termination Notice).

Run meetings/workshops using product/system presentations (with technical experts) with direct customers’ R&D teams and organize trainings for ST partners/distributors to foster demand creation.

Responsible for design opportunity funnel/project tracking and progress sharing (i.e., Salesforce).

Customer Strategy:
  1. Develop relationships with institutional customers in the defense and aerospace sectors.

Master customer organizations and decision-making mapping to enlarge presence, network and influence.

Anticipate future account requirements and propose actions to match their development strategy (e.g., product roadmap, application coverage, service/plant location coverage, resource needs).

Profile:

At least 15 years' experience in the semiconductor and defense sectors.

Ability to develop a network and relationships to build complex ecosystems.

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