Business Change Manager

Vor 7 Tagen

Vevey, Waadt, Schweiz ECOM Trading Vollzeit

The BCM will work within a matrix management system with colleagues assigned to one or more projects, working in project delivery teams led by Project or Programme Managers for project work. This will be within Connect One ECOM which is a global transformation project that is bringing together everything the Group does from a tech and data point of view to bring business benefits to our stakeholders across ECOM through the enhanced use of technology, analytics, reporting and improved business processes.

The first project focus for this role will be to work with the First Mile Project with a focus on supporting the change aspects around communication, training, programme management and reporting.

The First Mile projects are a key component for ECOM as an origin integrated trading company and have been a focus of our sustainability, traceability, and impact work for a long time. With recent updates in the EU regulations and increased stakeholder pressures, data capture within the first mile of our supply chain is now more important than ever.

ECOM's First Mile technology project is key within the group as we work to increase transparency and traceability to support business and regulatory needs and as we deliver our digital product the BCM will support the team in delivery to the users.

The Role

The role of the Business Change Manager is to deliver assigned projects to ensure that the impact of change initiatives across the projects are understood by all stakeholders, and that those impacted by the change are supported and prepared to adopt new ways of working.

They will ensure that changes to business processes, systems, technology are identified, mitigated and that future benefits and project progress is communicated and that changes to technology, ways of working, processes and governance are embedded and sustained in order to deliver the desired business outcomes.

At a project level, the Project Lead and / or Product Owner will direct them. Working within a set Change Management framework / methodology, key duties include:

  • Conducting an as-is (assessment of current processes / ways of working / governance / technology), to be (identification of future processes / ways of working / technology needs) and gap analysis.
  • Identifying what changes in processes, procedures and practices are needed to achieve the change and deliver the planned benefits.
  • Identifying and preparation of risk mitigation tactics.
  • Identification and management of anticipated resistance to change.
  • Development and delivery of actions for change management levers: assessment of as-is / to-be, gap analysis, change management strategy per country, communications plan, sponsor / stakeholder roadmap, training plan, anchoring plan.
  • Define, measure and report success metrics and monitor change processes.
  • Create / manage communications across the project, for the product / project owner, in line with the agreed communication plan, ensuring consistent and clear messages that maximise engagement and ownership in individual businesses.
  • Design and deliver (in conjunction with external providers, technology and local business owners / change champions) user and super-user training.
  • Design and deliver change adoption program in country (change champions, local symbols / communications).
  • Manage feedback loop of user experience in testing / training / deployment and anchoring to ensure the voice of the customer / our colleagues is heard, concerns addressed and milestones / improvement recognised.

Skills & Experience:

  • 3-5 years change management experience delivering technology change with proven understanding of processes involved in introducing technology-related business changes to the business.
  • Experience of working within a similar multi entity / global environment with developing countries – soft commodities would be an advantage but not essential.
  • Experience using proven change methodology, reporting and change frameworks.
  • Advanced PowerPoint and presentation skills.
  • Excellent written and verbal communication skills; able to communicate with technical staff as well as business users and stakeholders at all levels.
  • Knowledge and experience of communications planning and delivery to support change initiatives, and able to clearly articulate messages to a wide variety of audiences.
  • Proven negotiation skills and interpersonal fluency, able to establish and maintain strong relationships and relate confidently to users at all levels.
  • Previous experience in working effectively as part of a matrix, globally distributed team.
  • Ability / willingness / passion to travel to origin countries (Mexico, Vietnam, India, Nigeria) where projects will be delivered.
  • Experience with either CTRM, Traceability (CSR) or ERP global deployments.
  • Proven ability to manage, plan and take responsibility for a range of tasks involving interaction with, and the co-operation of, business and IT people.
#J-18808-Ljbffr

  • Business Change Enablement Specialist

    vor 2 Wochen

    Vevey, Waadt, Schweiz Nestlé Nespresso SA Vollzeit

    Nestlé Nespresso SA is seeking a Business Change Enablement Specialist to drive our digital transformation initiatives. As a highly skilled professional, you will lead cross-functional teams, structuring and executing large-scale digital programs that align with business objectives.The successful candidate will have a strong understanding of Program and...

  • Change Enablement Lead

    Vor 7 Tagen

    Vevey, Waadt, Schweiz ECOM Trading Vollzeit

    ECOM Trading is seeking a highly skilled Change Enablement Lead to join our team. This individual will be responsible for leading our efforts to drive business growth through digital transformation and process improvement.The role of the Business Change Manager is to deliver assigned projects to ensure the impact of change initiatives across the projects are...

  • Global Business Improvement Manager

    Vor 7 Tagen

    Vevey, Waadt, Schweiz ECOM Trading Vollzeit

    We are seeking a highly skilled Global Business Improvement Manager to join our team at ECOM Trading. This individual will lead our efforts to improve business processes and enhance customer experiences through digital transformation.The role of the Business Change Manager is to deliver assigned projects to ensure the impact of change initiatives across the...

  • Commodities Business Analyst

    vor 3 Wochen

    Vevey, Waadt, Schweiz ECOM Trading Vollzeit

    Our First Mile projects are a key component for ECOM as an origin integrated trading company and have been a focus of our sustainability, traceability, and impact work for a long time. With recent updates in the EU regulations and increased stakeholder pressures, data capture within the first mile of our supply chain is now more important than ever.ECOM's...

  • Business Analyst IT Technique

    vor 3 Wochen

    Vevey, Waadt, Schweiz Cross Systems Vollzeit

    Our First Mile projects are a key component for ECOM as an origin integrated trading company and have been a focus of our sustainability, traceability, and impact work for a long time. With recent updates in the EU regulations and increased stakeholder pressures, data capture within the first mile of our supply chain is now more important than ever.ECOM's...

  • Business Development MANAGER

    vor 1 Woche

    Vevey, Waadt, Schweiz Steinhem Vollzeit

    Our client is a Swiss International Engineering and Construction development company in the fields of infrastructure and energy with aspirations to grow as an international developer, investor and contractor for projects in strategically selected high growth infrastructure markets.Based in Zurich, they are looking for a Business Development MANAGER (M /...

  • Digital Program Management Office Manager

    vor 3 Wochen

    Vevey, Waadt, Schweiz Nestlé SA Vollzeit

    Press Tab to Move to Skip to Content LinkDigital Program Management Office ManagerAt Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. We place our people at the heart of our success – all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate....

  • Digital Program Management Office Manager

    vor 2 Wochen

    Vevey, Waadt, Schweiz Nestlé Nespresso SA Vollzeit

    Digital Program Management Office ManagerAt Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good. We place our people at the heart of our success – all 14,000 of them. To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Want to be part of this exciting...

  • Data & AI Business Development Manager - Romandie (Lausanne, Switzerland)

    vor 2 Wochen

    Vevey, Waadt, Schweiz Unit8 SA Vollzeit

    Founded in 2017, Unit8 is a fast-growing Swiss AI and data analytics consulting and services company dedicated to solving complex problems of traditional industries like automotive, chemical, financial services, manufacturing and pharma. We work with some of the biggest organisations in Europe to solve the challenges that directly affect their business - be...

  • Senior PLM Consultant

    vor 2 Wochen

    Vevey, Waadt, Schweiz Capgemini Vollzeit

    At Capgemini Engineering Switzerland, we value excellence, diligence, responsibility, dynamism, and innovation. We offer a diverse workplace and would like to invite you to be part of our success story where we provide training, tools, and foundations for your professional and personal growth. We are looking for an experienced Senior PLM...

  • Business Performance Analyst

    Vor 7 Tagen

    Vevey, Waadt, Schweiz Nestlé SA Vollzeit

    Nespresso is a leader in the global coffee market, and we're committed to delivering exceptional quality and service to our customers. Our team of analysts plays a critical role in helping us achieve this goal, by providing high-quality insights and data analysis to inform strategic decisions.The Consumer and Market Insights Manager-Analytics role is a key...

  • Business Intelligence Strategist

    Vor 5 Tagen

    Vevey, Waadt, Schweiz Visium SA Vollzeit

    We are seeking an experienced Data Modeler Team Lead to join our team at Visium SA. As a Data Modeler Team Lead, you will be responsible for leading data modeling initiatives for our clients, creating tailored data use cases and products that solve complex business challenges.About the Job:This is an exciting opportunity to work with a talented team of data...

  • Engagement Manager

    vor 3 Wochen

    Vevey, Waadt, Schweiz Capgemini Vollzeit

    At Capgemini Engineering Switzerland we value excellence, diligence, responsibility, dynamism and innovation. We offer a diverse workplace and would like to invite you to be part of our success story where we provide training, tools and foundations for your professional and personal growth. We are looking for an experienced Engagement...

  • Enterprise Project Manager

    vor 2 Wochen

    Vevey, Waadt, Schweiz Nestlé Nespresso SA Vollzeit

    We are looking for a highly experienced Enterprise Project Manager to join our team. As a key member of our digital transformation team, you will be responsible for driving large-scale digital programs that align with business objectives.The ideal candidate will have a strong understanding of Program and Project Management methodologies, with expertise in...

  • Logistics Operations Manager

    Vor 7 Tagen

    Vevey, Waadt, Schweiz ECOM Trading Vollzeit

    About ECOM TradingWe are a leading international trading company seeking an experienced and skilled Logistics Operations Manager to join our team.Job DescriptionThis is a unique opportunity to work with a dynamic organization that values excellence in logistics management. As a Logistics Operations Manager, you will be responsible for coordinating shipments,...

  • Consumer and Market Insights Manager

    vor 4 Wochen

    Vevey, Waadt, Schweiz Nestlé SA Vollzeit

    Consumer and Market Insights Manager - AnalyticsPosition SnapshotLocation: Vevey, SwitzerlandCompany: Nespresso InternationalAct. Rate: 100%Type of contract: Permanent contractWhat we offer at NespressoFlexible work guidelines in terms of core hours and working from home. Please talk to us during the recruitment process about what flexibility could look like...

  • Infrastructure Growth Manager

    vor 1 Woche

    Vevey, Waadt, Schweiz Steinhem Vollzeit

    We are seeking a seasoned Infrastructure Growth Manager to join our team at Steinhem. As a key player in driving our company's growth, you will be responsible for identifying new business opportunities, building strong relationships with clients, and expanding our market presence in the infrastructure and construction sectors.The ideal candidate will have a...

  • SAP Service Manager

    Vor 7 Tagen

    Vevey, Waadt, Schweiz Michael Page Vollzeit

    Job Summary:We are seeking a highly skilled SAP Service Manager to lead our maintenance and compliance efforts. As a key member of our team, you will be responsible for ensuring our SAP services meet the company's needs while optimizing costs.About the Role:This is an exciting opportunity for a seasoned IT professional to join our Michael Page team as an SAP...

  • Category Manager

    vor 2 Wochen

    Vevey, Waadt, Schweiz ADM Vollzeit

    An opportunity has arisen for a Category Manager MRO based in Rolle, SWZ. The main purpose of this role is to develop and execute global category strategies in collaboration with stakeholders and in alignment with global and local sourcing requirements. You will work closely with our business unit leaders to understand implementation challenges and to...

  • Digital Transformation Manager

    Vor 3 Tagen

    Vevey, Waadt, Schweiz Nestlé SA Vollzeit

    At Nespresso, we believe in the power of digital transformation to drive business success. As a Digital Transformation Manager, you will be responsible for leading a complex digital programs portfolio and driving strategic objectives through large-scale digital initiatives.About the RoleThis is an exciting opportunity to join our team as a Global Program...