Intern CRM

Shaped by our founding story and inspired by the people we work with, we seek individuals who stand up for what they believe in. As a company, we are bold and dynamic, driven by passion and excellence. Together, we think and act future-oriented, continue to innovate, and push boundaries in a traditional industry. With us, you can be your true self. «We Empower, we Exceed, we Engineer».

To support our CRM- Department we are looking for an

Duration: 6 Months
Start: April 2025

The primary focus of this six-month internship will be to support on a wide variety of CRM-related projects. At IWC we have an ambitious roadmap for the coming year, including many boutique openings. The intern will contribute to ongoing projects with existing boutiques and support on onboarding completely new ones.

• Support on campaign management of worldwide CRM activations (e-mail, SMS or else):

  • Coordinate with various HQ departments for asset creation.

  • Manage HQ and markets’ requests and keep planning up to date.
  • Support markets in defining strategic target audiences for marketing activations.
  • Follow-up on the proofing process and guarantee validations.
  • Provide analysis on campaign results through analytic tools and prepare a monthly reporting.
• Follow-up on Richemont CRM projects and take on IWC specific CRM projects.
• Evangelize and train markets and HQ on the new CRM systems.
  

• University degree in Business, Economics or any other related field.
• Hands-on personality that is used to work independently, very organized and quick to react.
• Strong attention to detail.
• Proven track record for building impactful presentations.
• Previous experience with CRM tools, notably Salesforce, is a plus but not a pre-requisite.
• Ability to communicate in a diplomatic, yet straightforward manner.
• Business fluent English skills are required, German is a plus.
• Interest in luxury and watchmaking is a plus.

IWC offers you a challenging working environment: rooted in Switzerland, but operating successfully internationally. We combine tradition with innovation and attach great importance to change management, training and further education as well as personal development. Find below a selection of fringe benefits provided by us:

• Daily food & beverage allowance of CHF 7, redeem-able in the in-house restaurant and selected restaurants in Schaffhausen.
• Yearly health insurance contribution of CHF 2'340 for full-time contracts.
• Annual contribution to public transportation abonnements of up to CHF 1'500 for contracts of at least one year.
• 25 days vacation annually (30 days as of the age of 50), 5 additional bridge compensation days.
• Special conditions on selected IWC & Richemont products.
• Diverse health & wellbeing initiatives and programs, including financial support for external childcare.
• IWC Sport Club (est. 1972) for sport enthusiasts.
• Attractive workplace adjacent to the river rhine, inviting for social activities amongst colleagues.
• Memorable internal events (Christmas, summer after work drinks, etc.).