Support Engineer
Vor 2 Tagen
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Kryptus is a 20-year-old Brazilian multinational company and a cybersecurity solution provider that offers tailored solutions to protect critical information, integrating hardware, software, and services with state-of-the-art technology. Our technology protects critical functions of society in several different areas and impacts the lives of dozens of millions of people daily.
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RESPONSIBILITIES AND ASSIGNMENTSPosition OverviewThe Support Engineer is part of the Kryptus Switzerland team, reporting to the head of the Swiss office with a dotted line report to the HQ Support and Deployment Group. He/She will be responsible for installations of Kryptus solutions at customers and partners in the entire region, which comprises the whole world except the Americas. He/She will also be responsible for technical support of customers and partners, as well as setting up and maintaining Kryptus labs and internal systems located in the region. The candidate will often have to perform independently and solve situations.
The position will demand regular direct contact with customers and partners, remotely and locally, and relatively frequent traveling is required. We provide complex technology and systems, and the candidate must be comfortable with constant learning and self-learning. The candidate would also dispense technical training. Elements of solution architecture and pre-sales can allow the candidate to evolve his career while in this position.
REQUIREMENTS AND QUALIFICATIONSResponsibilities- Deployments and installations.
- Kryptus own systems and labs configuration, use, and maintenance.
- Support of customers and partners.
- Follow-up, proactivity, and drive.
- Engineering/Technician degree in Computer Science or similar.
- Fluent English spoken and written. Other languages are an asset.
- Solid knowledge in computer networks, routing, and firewalls.
- Knowledge in Information Security, Cryptography, or Cyber Security a plus.
- Fluent Portuguese language.
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