Floorwalker M365

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Floorwalker M365 (m/f/d) – User Support / Windows Rollout / Technical Issues / First Aid / M365

Project / Role:

For our client, we are looking for an experienced Floorwalker M365 who will be the first point of contact for users in case of technical issues after a rollout. In this role, you will be significantly involved in the preparation and execution of Windows rollout projects.

1. Supporting users with technical problems after a rollout
2. Preparing devices before installation according to the checklist
3. Checking the success of the installation
4. Coordinating unresolved problems with the support center
5. Occasionally replacing outdated hardware

Requirements:

1. At least one year of experience in M365 support
2. At least two years of experience in Windows support
3. Experience in at least one Windows rollout project
4. Experience in providing initial support to users with technical issues

Education:

Completed training in the relevant IT field or comparable qualification

Languages:

Fluent written and spoken German

Reference number: 923886

Role: Floorwalker M365

Location: Chur and region

Start: April 1, 2025

Seniority level: Mid-Senior level

Employment type: Contract