ServiceNow Architect

We're looking for a talented ServiceNow Architect to join our team In this role, you'll become a trusted advisor, guiding clients to optimize their IT service management (ITSM) and ITOM with the power of ServiceNow.

Why You'll Love This Role:

• Empower Businesses: Be a strategic partner, helping clients leverage ServiceNow to achieve their IT goals.
• Become a ServiceNow Guru: Deepen your expertise with industry-leading training and ongoing learning opportunities.
• Variety is the Spice of Life: Tackle diverse projects, implementing creative solutions for various client needs.
• Lead the Way: Independently manage projects, taking ownership from concept to implementation.
• Collaborative Culture: Work alongside a supportive team, sharing knowledge and fostering success.

As a ServiceNow Consultant, you'll:

• Advise clients on ITIL / ITSM processes and all ServiceNow modules.
• Analyse client needs, assess processes, interfaces, and create accurate project plans and risk assessments.
• Design and develop applications and interfaces for ITSM and ESM tools, crafting holistic solutions.
• Lead and manage small project teams, ensuring smooth project execution.

We're looking for someone with:

• Relevant training or studies and a passion for continuous learning.
• Experience in infrastructure and application management.
• Understanding of IT service delivery and IT as a service (ITaaS) concepts.
• Experience with ITIL/ESM/ITSM (a plus).
• Experience with CMDB/CSDM, monitoring solutions, ITOM, and JavaScript (all a plus).
• ServiceNow Implementation Specialist certification (a plus).
• Fluency in German and excellent written/spoken English.

You also possess:

• A desire to stay at the forefront of the industry with ongoing learning.
• A goal-oriented, structured, and independent work style.
• The ability to deliver on varied requirements within deadlines.
• Strong communication and interpersonal skills.
• Confidence in adapting to changing client needs.
• A team player mentality with a polished and professional demeanor.

Ready to make a real impact with ServiceNow? Apply today

Job Types: 100%, Permanent

Pay: CHF140’000.00 per year

Experience:

• ServiceNow: 4 years (Required)

Language:

• German (Required)

Work Location: Hybrid remote in 8610 Uster, ZH