Data Solutions Engineer, Customer Analytics

vor 1 Tag

Zürich, Schweiz Zurich 56 Company Ltd Vollzeit

Are you interested in exploring the world of insurance, behavioral analytics, loyalty, customer lifetime value, or sustainability? Are you curious to work in a stimulating and challenging environment of a multinational company? We are looking for a highly motivated talent who wants to use their technical, modeling, and analytical skills to make a difference in the insurance industry and especially for our clients.

This role will contribute to the Zurich BU Switzerland Multi-Line Insurance portfolio. The focus will include the implementation of data models, data products, and KPIs for customers, agents, loyalty, and sustainability that will help us to improve the customer experience by gaining new insights and a better understanding of our customers.

If you are highly self-motivated, have excellent communication skills, and a can-do attitude, then this role is for you.

What you will do
  • You will develop and support simple and complex customer and sustainability data products, utilize and enhance our leading data and insights platform, and work with our business units on our journey to better understand our customers and their needs.
  • Data integration and platform development: You will work with technical/IT teams and product owners along the insurance value chain (customer office, agents, brokers, underwriters, etc.) and design and implement changes and solutions required for customer engagement, behavioral analytics and sustainability analysis.
  • Data Architecture: You will design and implement robust data models, scalable data architecture and solutions to support analytical and operational use cases in the implementation of customer, loyalty and sustainability data products.
  • Data quality and governance: You will perform data quality checks on our data sources and identify continuous improvements throughout the lifecycle of the data product.
  • Security and compliance: You help to ensure that the data platform complies with data security standards, protection regulations and internal guidelines and you maintain the data platform and follow a "security by design" approach.
  • Complex data products: You will develop and maintain complex data products and ensure integration of new data sources in close partnership with various departments such as claims, underwriting, clients, agents, brokers and partners.
What you bring
  • Bachelor's/Master's degree in a quantitative discipline such as computer science, natural sciences, engineering, actuarial science, statistics and economics.
  • Experience with cloud platforms and technologies (e.g. Azure, Synapse Analytics, Databricks, Snowflake) and data quality technologies such as Informatica and Collibra.
  • Good knowledge of programming languages such as Python, SQL and relevant tools for data technology and visualization (Power BI).
  • Ability to communicate clearly and constructively; open-minded and willing to engage in critical discussions to find better solutions.
  • Very good knowledge of English.

We look forward to receiving your online application - even without a cover letter. You are welcome to convince us of your motivation in a personal meeting.

Zurich is a strong brand - more than 1.4 million Swiss customers place their trust in our products and services. Our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Our talent acquisition and hiring processes respect this commitment daily. Join Zurich and be part of this culture.

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