Senior Solution Engineer

Join to apply for the Senior Solution Engineer role at Salesforce. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation isn’t a buzzword—it’s a way of life. The world of work is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce. Role Overview Also known as a “Pre‑Sales Consultant” or “Sales Consultant,” the Solution Engineer presents product offerings and architecture to prospects and customers, evoking confidence in the company’s technology infrastructure and removing technical objections in the sales cycle. The role requires strong technical and/or sales skills, the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate solutions that address these requirements and provide business value. We are looking for a dynamic and adaptable Account Solution Engineer to partner with key accounts across Financial Services (banking, insurance, health insurance, wealth management, commodity trading) and the Public Sector, specifically focusing on transportation and utility companies. What You Will Do: Your Impact Solution Architect & Designer: Work closely with your assigned Account Managers to lead discovery sessions, uncover client needs and craft tailored Salesforce solutions leveraging the Salesforce Platform, Industry Solutions like Financial Services Cloud and Generative AI. Customer Engagement & Vision: Deliver engaging, customized demonstrations, prototypes and presentations showcasing how humans and AI agents drive efficiency and innovation for client personas, including C‑level executives. Strategic Roadmap Creation: Build and articulate clear customer journey strategies and IT roadmaps, demonstrating Salesforce’s AI‑powered platform delivers measurable business value and ROI. Cross‑Industry Consulting: Apply your understanding of Financial Services and Public Sector challenges to position Salesforce as the best solution for AI‑driven transformation. Sales Cycle Support: Support the sales process by developing strong business cases, responding to customer requests, and building impactful demo environments featuring AI solutions. Thought Leadership: Guide large enterprises on CRM and Agentic Workforce Transformation, becoming a trusted advisor who helps them adopt AI and unlock new levels of customer success. Collaboration: Partner with client Business and IT teams to identify challenges and build creative solutions on the platform. Territorial Engagement: Travel as required for high‑impact client meetings and workshops. Desired Skills & Experience We are seeking individuals who understand the why behind the technology, focus on the business outcome and are able to translate this into convincing messaging for our clients. Required Experience 5+ years in a customer‑facing role such as Pre‑Sales Consultant, Solution Engineer or Customer Success, ideally supporting large enterprise accounts. Industry Focus: Proven experience or familiarity within Financial Services or Public Sector, especially Transportation or Utility companies. Business Acumen: Strong ability to connect customer needs to solutions, develop compelling journey maps and justify ROI. Communication: Exceptional verbal, written and presentation skills, comfortable with senior and C‑level stakeholders. Team Player: Ability to work collaboratively as part of a sales team to solve complex problems and deliver a unified customer experience. High Velocity: Proven capacity to stay productive and effective in high‑intensity, fast‑moving settings. Preferred Experience and Skills AI/Innovation Mindset: Understanding of core AI concepts (Generative AI, LLMs, Agents) and how they drive business value. Salesforce Certified: Active Salesforce Certifications such as AgentForce badges, Sales Cloud, Service Cloud, Financial Services Cloud, Platform App Builder. Platform Expertise: Prior experience as a Salesforce Solution or Sales Engineer, or strong background implementing, configuring, or demonstrating Salesforce solutions. Equal Employment Opportunity Salesforce.com and Salesforce.org are Equal Employment Opportunity and affirmative action employers. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status or disability status. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. #J-18808-Ljbffr