ServiceNow - Technical Architect, Wallisellen
Vor 3 Tagen
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ServiceNow - Technical Architect, WallisellenClient:Location:Job Category:Other
Job Reference:126010503652
Job Views:11
Posted:21.01.2025
Expiry Date:07.03.2025
Job Description:Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.
Technical Architect (ServiceNow)
What to expect?
- As a ServiceNow Technical Architect you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform.
- You will provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.
- Your focus will be on designing and implementing solutions on the ServiceNow platform, providing guidance, thought leadership, and hands-on development to both our client and internal technical resources.
Key responsibilities:
- Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions.
- Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
- Mentoring and training more junior members of the team.
- Producing documentation and training material for the implemented solutions.
What we expect?
- University degree in IT engineering or equivalent.
- Minimum 5-10 years’ experience as IT developer and 5 years’ experience on ServiceNow.
- 5 years’ experience in consulting external customers.
Technical Skills:
- The ideal candidate will have at least 4 years’ experience in ServiceNow design and development preferably in a consulting environment.
- An understanding of Service Management concepts, delivery assurance principles and procedures.
- A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.
Ideally you will have obtained some of the following certifications:
- ServiceNow Certified Administrator
- ServiceNow Certified Implementation Specialist
- ServiceNow Application Developer
- ITIL Foundation
Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage.
Personal skills and qualities:
- Strong personal commitment to quality service.
- Experience in dealing with technical end-users in a service-oriented role.
- Highly focused on customer satisfaction.
- Fluent German and English is a must.
What we offer?
- You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development.
- You will be a part of a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions.
- You will participate in demanding and varied customer projects at one of the world's largest and most successful IT service providers paired with opportunities for rapid advancement and challenging activities with a high degree of freedom and responsibility.
Thank you for taking time reviewing our job ad. If you believe this is the right match for you, please do not hesitate to apply. We are eager to learn more about you
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