Product Owner Operating Systems, Databases

vor 2 Wochen

Genf, Schweiz International Committee of the Red Cross Vollzeit
Product Owner Operating Systems, Databases & Edge Computing (ODE)What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with the National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose of the position

Following our ongoing transformation towards a Product Organization within the ICRC Hybrid Cloud Product team, the ODE (OS, DB and Edge Management) Product Owner is an acknowledged technical leader with a good understanding of business processes. The product owner will specifically collect and understand business issues and try to resolve and build the technical foundations required to deliver the solutions.

The ODE Product Owner liaises with various information and communication technology (ICT) stakeholders (e.g., Project Managers, Technology Managers, Business Relationship Managers, Product Owners, Solution Architects, IT Engineer) and external players in order to integrate IT products. Manages a given product and its evolution. Ensures operations run smoothly and guarantees the coherence and consistency of technical architectural choices in the owner’s sector or product. The product owner will also be capable of explaining complex problems to management. At the same time, the product owner is a part of the delivery team and contributes to the technical evolution of the product.

Has professional knowledge of their product. An engaged leader of an agile product team with a value-driven, user-centric mindset. Has a deep understanding of the current issues and challenges of the product, allowing the owner to maximize the business value the organization gets from the product-related work.

Decides what the Agile delivery team must work on, when, and why it is important, setting appropriate priorities based on the owner’s business and technical knowledge, business value awareness, and constant collaboration with business counterparts.

Lastly, it establishes and maintains relationships with key stakeholders, anticipates customer or interlocutor needs, effectively communicates difficult concepts by adjusting style to audience, and persuades others to adopt a point of view for ideas and initiatives.

Accountabilities & functional responsibilities
  • Anticipates needs and provides orientation on the technologies used in the product under responsibility.
  • Oversees backlog prioritization across build and run and is responsible for explaining business needs to the Agile delivery team (“what is needed” and “why it is needed”).
  • Ensures monitoring of the product following architecture and infrastructure guidelines, ensuring business continuity, handling of incidents, and focal point for escalation.
  • Part of the Agile Product Team may employ agile practices and participate in the technical delivery.
  • Accountable for the achievement of the milestones agreed with the Product Line Lead & Technology Manager, for the quality of the product, in terms of non-functional requirements (performance, stability, upgradeability and security).
  • Works with: Technology Manager/Release Train Engineer, business stakeholders, product owner peers, scrum master and the Agile delivery Team.
  • Contributes to the overall product strategy and roadmap for the T&I Technology Manager.
Scope and Impact
  • Provides business acumen to technical teams and understands business value.
  • Leads value-driven prioritization of work items.
  • Empowered to make decisions (scope, deadlines, quality, budget) and justify them.
  • Accountable for making the most effective use of the resources allocated to its product.
  • Contributes actively to the company's product management maturity and continuous improvement while participating in the technical delivery.
Relationships
  • Internally, represents the ICRC business stakeholders' needs and priorities in the agile delivery team.
  • Works closely with: Product Manager regarding Capacity planning, budget follow-up, provider/supplier ongoing commercial relationship, human resources workload and tasks allocation.
  • Work closely with the Product Line Manager regarding Agile practices, KPIs, and technical work documentation.
  • Externally, interacts with other product owners, the agile center of excellence, architecture, infrastructure, security, and support. Also interacts with Field ICT colleagues regarding Edge Computing.
Education and experience required
  • Bachelor’s degree in ICT management or Business or equivalent professional experience.
  • Minimum of 10 years’ experience.
  • Excellent command of English and/or French. Additional language(s) an asset.
  • Certification in agile methodologies is an asset, and training and coaching are provided.
  • Expert in Servers OS (RedHat Linux, Windows Server).
  • Expert in DB (Open-Source DB and MSSQL).
  • Good knowledge of OS Security and Log management.
  • Good experience in networking, storage, and security best practices.
  • Good knowledge of Edge Computing.
  • Good experience with Ansible is an asset.
  • Good understanding of strategic, new, and emerging technology trends.
  • Curious and able to adapt to those new and emerging technologies.
  • Very good oral and written communication skills.
  • Rigorous, organized, and structured.
  • Collaborative and influential team player who leads without formal authority.
  • Proactively identify and address challenges.
  • Build strong relationships with stakeholders.
  • Foster an environment of continuous learning, feedback, and innovation.
Additional information
  • Type of role: Headquarters
  • Working rate: 100%
  • Job level: C1
  • Length of assignment: Long Term Assignment

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

*Please note that no relocation assistance is provisioned for this position.

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values.

How to apply

Ready to apply?
You will need to upload your resume and a cover letter as well as copies of your diplomas and certifications, valid license to practice, passport and driving license.
Learn more about our recruitment process here.

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