Service Backoffice Analyst

Select how often (in days) to receive an alert:Execute and secure service back office business procedures, supporting the best fulfillment of customer requests and driving SIG business and profit.Is responsible for invoicing service activities:spare parts, manpower and lumpsumIs responsible for other activities related to service: Mustpoints Ordering, Yearly CS, TCL booking and invoicing, internal bookings and invoicing.Works with ticketing systems ServiceMaxx, ZVRU, SAPSupports and handles closures (MEC/ YE/HC)Secures and checks correct value flows in CS/PS SAP/BWIs responsible as a process trainer for own processesEnsures the correct information is filled in process control filesEnsure correct input data in payroll related topicAct as a backup/substitute for his colleagues (analyst, senior analyst or specialist)Becomes acquainted with and applies correctly the legislation, the general and specific norms in the field of occupational safety and health and the different procedures in accordance with the specific nature of the workplace;Attends periodical training in the field of occupational safety and health and in the field of fire prevention and extinction;Carries out his/her activity at the workplace in compliance with the occupational safety and health norms, the fire prevention and extinction norms, the norms of health and individual hygiene at the workplace;Knows the risk factors and the professional diseases specific to the workplace;Identifies the dangers arising at the workplace and reports these dangers to the person competent to take measures, according to the procedures specific to the workplace;Identifies the dangers arising at the workplace and reports these dangers to the person competent to take measures, according to the procedures specific to the workplace;Uses the work equipments correctly;Communicates immediately to the employer and/or appointed workers/internal/external department for prevention and protection any labor situation with regard to which he/she has grounded reasons to regard it as a danger for the safety and health of the workers, as well as any deficiency of the protection systemsNotifies to the management of the company and/or the hierarchical superior the accidents suffered by his/her own person;Cooperates with the employer and/or appointed workers/internal/external department for prevention and protection in order to facilitate the accomplishment of any measures or requirements ordered by the labour and sanitary inspectors, for the protection of the workers’ health and safety;Cooperates with the employer and/or appointed workers/internal/external department for prevention and protection in order to allow the employer to make sure that the work environment and the work conditions are safe and without any risks for safety and health, in his/her field of activity;Ensures the provision of information requested by the labor and sanitary inspectors.You bring these skills, experience & education1-2 years of experience in a similar positionERP knowledge, SAP knowledge is an advantageGood Microsoft Officeknowledge: (Outlook, Excel, Word)Fluent level in EnglishAny other language is anadvantageWe are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company, which is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad - a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, trainings and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.About SIGSIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it’s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed at the SIX Swiss Exchange..ContactSIG Talent Acquisition TeamPhone: +49 246 279 1436 #J-18808-Ljbffr