Enterprise Implementation Specialist

At Yokoy, our vision is simple: empower companies to save money on every dollar they spend. We’re shaping a future where businesses handle their finances efficiently, securely, and compliantly - minimising manual effort through the power of AI and automation. Backed by world‑class investors, trusted by hundreds of global customers, and driven by a team of over 250 exceptional minds, we’re on a mission to revolutionise the way companies manage their spending. Are you excited about working in a fast‑paced scale‑up alongside a passionate and ambitious team? Join us on our mission to revolutionise the spend management industry We’re looking for an Enterprise Implementation Specialist in Munich to help us reach our goals 🚀 As an Enterprise Implementation Specialist at Yokoy, you will play a pivotal role in guiding clients through the successful adoption of our solutions and ensure the successful delivery of large and complex projects. Your responsibility will include analysing our clients' business processes, provide recommendations, and configuring Yokoy’s platform to meet their needs. You will collaborate closely with cross‑functional teams to drive planning, execution, and completion of projects within scope, on time, and within budget. This role offers a unique opportunity to work with leading‑edge technology and collaborate with a dynamic team to drive client success. What you’ll do: You lead the end‑to‑end project management process, from project initiation to closure, ensuring alignment with customer requirements and timelines You develop detailed project plans, timelines, and budgets, and effectively communicate project expectations to team members and stakeholders. You act as the primary point of contact for customers during the implementation process, addressing concerns, ensuring clear communication. You manage expectations with the customer and are able to handle escalations when needed to keep projects on track. You collaborate with clients to gather and analyse business requirements, ensuring a thorough understanding of their unique needs. You translate client requirements into feasible, value‑driven configurations within Yokoy’s standard product capabilities. You will provide guidance on best practices to set realistic and scalable expectations. You run rigorous testing processes to ensure the functionality, performance, and reliability of the solution. You identify and address any issues or gaps in the implementation, maintaining a commitment to delivering a high‑quality solution. You develop and deliver training programs, ensuring a smooth transition to the new system. You proactively identify and mitigate project risks, implementing strategies to ensure successful, on‑time project delivery. Contribute to the development of the Implementation team by actively identifying opportunities to enhance internal processes, playbooks, customer‑facing materials and delivery approaches. What you’ll need: You’re an accomplished Project Manager with a track record of leading large and complex projects and/or (software) implementations. You hold a degree (University/University of Applied Sciences) in Business Administration, Project Management, or a related field. Alternatively, you have an equivalent proven track record of working experience. You have proven experience managing complex software implementation projects, preferably in the realm of Financial Services /SaaS. You have a customer‑centric mindset, understanding clients' unique needs and designing and implementing successful solutions. You have excellent communication and problem‑solving skills, and you are talented in translating complex requirements into feasible solutions. Ideally, you have experience with integrations in one of our core ERP Systems: SAP, F&O, Business Central or Oracle NetSuite. Strong understanding of financial processes, project management methodologies and integration concepts. You enjoy working in a fast‑paced and dynamic environment. You possess excellent communication and problem‑solving skills. Preferably, you have obtained a PMP or equivalent certification. You are fluent in German at a native level. Furthermore, you speak fluent English; other languages are a plus. What you’ll get: Competitive compensation including equity in the company Generous vacation days so you can rest and recharge Health perks such as private healthcare or gym allowance depending on your location Unforgettable TravelPerk events including travel to one of our hubs Mental health support tool for your wellbeing Exponential growth opportunities Flexibility: We focus on outcomes, not hours—work when you're most productive. Hybrid Work Model: We value in‑person collaboration and meet in the office three days a week. We are keen to get to know you. Apply with your CV and/or LinkedIn profile and a few words on why you would like to join Yokoy. We look forward to your application What’s going to happen next: We aim to get back to you regarding your application within 8 business days. Our interview process tends to take around 4 weeks to complete. If you need more flexibility or are on a tighter schedule, don’t be afraid to let us know. If after reading our job ad you figure that this isn’t the right fit for you, feel free to share it with a friend or colleague who might be interested. This is important to us: Yokoy is an equal opportunity employer, and we value diversity. We welcome people from all backgrounds who are looking to make the future simple with us. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. Yokoy is an intelligent spend management platform, trusted by modern finance teams to streamline invoices, expenses, and payments. Powered by AI and machine learning, Yokoy automates up to 95% of manual processes. Established in 2019 in Zurich, Switzerland, Yokoy is trusted by leaders at over 700 of the world’s most forward‑thinking companies to help them transform how they spend, by transforming how their people spend their time. Designed to sit at the heart of the modern finance tech stack, Yokoy connects with the leading ERP systems, invoicing platforms, travel booking tools, and other enterprise finance tools to power end‑to‑end automation and provide complete visibility across the enterprise. Yokoy is backed by leading investors including California‑based Sequoia Capital, New York‑based Left Lane Capital and London‑based Balderton Capital. Currently, Yokoy counts more than 250 employees based in seven locations globally. Yokoy is ISO 9001, ISO 14001 and ISO 27001 certified. Yokoy will be integrated into TravelPerk in the coming months, resulting in a new service offering including an end‑to‑end Travel and Spend Management platform. #J-18808-Ljbffr