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Customer Service Specialist

vor 1 Monat

Etoy, Schweiz Parker Hannifin Switzerland Sàrl Vollzeit

Responsibilities

Are you ready to shape a brighter future?
At Parker, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, including in the clean tech space, we help our customers solve their most complex engineering challenges.
We believe that the future belongs to those with vision. That’s why we’re seeking team players who share our purpose of enabling engineering breakthroughs that lead to a better tomorrow. Is that you? Working at Parker means belonging to a passionate, dynamic and innovative team, empowered to make a difference.

Your day-to-day / What we are expecting from you / Your responsibilities

As “Customer Service Specialist“, you will manage a variety of Parker Meggitt premier customer accounts to deliver a world class service and support. The main responsibilities for this role are as follows:

  • Management of Aerospace and Energy customer accounts
  • Order & delivery processing and management (OTP / OTR / OTD)
  • Pricing calculations (RFQ & Contracts)
  • Customer forecast and demand management
  • Customer dispute and overdue’s management
  • Management of inventory, revenue and arrears targets
  • Customer master data management (MDG)

Who we are looking for

  • Commercial education or Bachelor’s degree in economics or equivalent
  • 3 years experience in customer account management preferably in an industrial international environment
  • Excellent stakeholder management
  • Customer service orientated with outstanding communication and listening skills
  • Sense of priorities, multi-tasking and ability to manage time and deadlines
  • Detail-orientated, reliable and flexible with a good team spirit
  • Strong computer skills, including proficiency with Microsoft tools
  • Fluent in both French and English

What we offer

  • Solid employer present on the market for over 100 years
  • Career growth and opportunities: we hire from within
  • Collaborative and empowered work environment where team spirit is at the center of our success
  • Company values that encourage trust, respect, collaboration and professional growth
  • Open environment: we are excited to hear your ideas
  • Attractive compensation packages designed to hire and retain the best talents in the industry

If you don’t find yourself in all points, apply anyway, because nobody is perfect and you can learn a lot with us

Have we sparked your interest?

Then take your future into your own hands as soon as possible - we look forward to getting to know you. Please apply with your complete application documents directly online.

EMEA Business Description

Parker Hannifin EMEA Sàrl (“PHEMEA”), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities. The Aerospace Group EMEA is a strategic business Group within PHEMEA. Hydraulic Systems Division EMEA (HSDE) is a key service provider to PHEMEA.

Equal Employment Opportunity

Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, gender, sexual orientation or disability in relation to recruitment and employment.

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