Field Application Engineer
Vor 3 Tagen
REGENHU is a Swiss pioneer in bioprinting technologies, focused on research, dedicated to assisting scientific and research communities by creating and developing cutting-edge bioprinting and biofabrication technologies to revolutionize medicine.To learn more, please visit our website at www.regenhu.comTo strengthen our team, we are looking for aAs a Field Application Engineer, your mission is to act as a key technical interface between REGENHU and its customers. You will provide advanced technical expertise in the setup, integration, and operation of our high-precision bioprinting platforms. Your role spans pre- and post-sales activities, including technical consultancy, demonstrations, training, and ongoing project support. You will help customers succeed by translating their needs into practical system-level solutions and ensuring a smooth user experience.Main responsibilitiesSupport product integration at customer sites by guiding choices, providing advanced technical expertise, and showcasing system capabilities.Act as a technical consultant to solve customer challenges, organize demonstrations, and provide tailored recommendations.Build and maintain strong technical relationships with customers, especially with engineers, researchers, and decision-makers.Follow customer projects closely, providing hands-on support and advanced training (on-site and remote).Create and deliver product and application training for customers and internal teams.Contribute to technical documentation, tender responses, and marketing content with system-level insights.Participate in industrial and scientific events to understand customer workflows, track technical trends, and represent REGENHU.Support the Customer Support team (approx. 30%) by performing installations, troubleshooting, and interventions when required.Monitor and analyze the competitive landscape, providing feedback to internal teams on technical differentiators, customer needs, and market opportunities.QualificationsEngineering degree (mechanical, electrical, mechatronics, or related).3–5 years of experience working with complex technical products (instrumentation, automation, robotics, 3D printing, or similar).Experience in 3D bioprinting and life science applications is a strong plus.Strong understanding of integrated hardware/software systems and customer workflows.Hands-on mindset with strong troubleshooting and problem-solving skills.Excellent communication and training skills; able to adapt to different technical levels.Fluent in English (written & spoken); proficiency in French is a plus.Willingness to travel up to 30% of the time.Why join us?Grow with us – join a small but ambitious company where your contribution is visible and career progression is real.International exposure – collaborate with world-class research groups and innovative companies across Europe, Americas, and Asia.Hands-on innovation – be involved not only in applications but also in feedback loops that shape the next generation of bioprinting solutions.Collaborative culture – work in a supportive, multidisciplinary team where engineers, biologists, and innovators solve challenges together. #J-18808-Ljbffr
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