Senior Salesforce Consultant | Join our Talent Community
Vor 2 Tagen
Job Description:
Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.
Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.
This is not a current open role. Please apply to this ad if you would like to join our Talent Community and be considered for future potential openings.
We are looking for Senior Salesforce Consultants to join our Talent Community.
Please apply to this ad if you would like to be considered for our Salesforce Talent Community, and to be kept in the loop on future job openings in our team.
We have hybrid offices in Zurich, St. Gallen, Geneva, and Lausanne.
JOB DESCRIPTION
Here are some exciting tasks awaiting you:
- Lead client consultations on business processes and digital transformation.
- Translate business needs into functional specs and user stories.
- Manage project workflows, goals, roadmaps, priorities, and sprints.
- Serve as a solution advocate and trusted advisor.
- Facilitate client workshops using best practices.
- Support lead management and 360° customer view strategies.
- Analyze and improve lead management processes.
- Develop future-proof lead management solutions on a SaaS platform.
- Support solution design and implementation.
- Guide stakeholder and end-user acceptance.
- Conduct training and change management for solution adoption.
Your Expertise:
- 5+ years with Salesforce CRM, consulting background is an advantage.
- Degree in business administration, business informatics, or similar.
- Experience in CRM/lead management projects.
- Skills in CRM systems, marketing automation, and data integration.
- Excellent analytical, problem-solving, communication, and presentation skills.
- Experience with Agile methods (SAFe) is a plus.
- Fluent in English; French or German is a big advantage.
ADDITIONAL INFORMATION
Why you should work with us?
- We cooperate with all types and sizes of clients from around the world, providing a very diverse portfolio of projects and technologies.
- You will be part of a startup-minded branch of a company with a strong and stable background of the Swiss headquarters.
- Your contributions will have a distinct impact on our clients.
We work with motivated people who support and enrich each other. We live the possibilities of the digital world through home office, meaning you can work anywhere (within Switzerland) with flexible (annual) working hours. We also value face-to-face exchanges - coffee or tea, biscuits or fruit are all welcomed on board and shared throughout our offices.
If you ever feel the need to take a break from the digital world, we love to get hands-on together and use pens, paper, and whiteboards for brainstorming sessions. Need to clear your head? Hit the foosball table, PlayStation, massage bench, or yoga mat. For networking and (brain) food, we offer regular exchange formats, like meetings, tech labs, and more. Not enough? We are full believers in education and support training, whether it be internally or externally.
These are some of the things we offer:
- 25 days of holidays & 3 wellness days
- 2 volunteer days for charitable activities
- 40-hour week & overtime compensation
- Flexible working hours model (flextime)
- Independent home office management
- State-of-the-art, creative office space with ergonomically equipped workstations
- Full access to Dentsu Academy, on-site learning sessions, online language courses
- Multiple discounts e.g. for gym, mobile plans, tech equipment, car dealers
If you feel inspired by us, we will probably be inspired by you. Join us now and apply online to make sure we match each other's expectations. We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, as well as sexual orientation and identity.
We look forward to hearing from you
#LI-MERKLE
Location:
Geneva - 20 Quai Ernest - Ansermet
Brand:
Time Type:
Full time
Contract Type:
Permanent
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