Remote Italian speaking Customer Support Advisor in Portugal
vor 4 Wochen
Overview Cross Border Talents is looking for Italian speakers to work remotely in a Customer Support Advisor - Technical - Sales position in Portugal. Language Italian (Native) + English (solid B2) Key Responsibilities Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers. Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Customer Service: Deliver high-calibre customer service for post-sales requests including delivery, warranties, and refunds. Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction. Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience. Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products. Candidate Profile Excellent communication skills coupled with empathy and team spirit Tech-savvy Previous experience in Customer Service (preferable) Previous experience in sales is a plus Availability to work on rotational shifts Benefits Salary Conditions Base salary (gross): 1050 euros x 14 Performance bonus (gross): up to 225 Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract Schedule: Monday till Saturday (including bank holidays): 08:00 to 19:00 (Rotational shifts) Days Off: Sunday + 1 rotational day Type of contract: 6 months with the possibility of renewal Working remotely #J-18808-Ljbffr
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Lugano, Tessin, Schweiz Cross Border Talents VollzeitCross Border Talents is looking for Italian speakers to work remotely in a Customer Support Advisor - Technical - Sales position in PortugalLanguageItalian (Native) + English (solid B2) Key ResponsibilitiesCustomer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses...
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Italian-Speaking Remote Customer Support Specialist
vor 2 Wochen
Lugano, Schweiz Velenosi&Meredith VollzeitA customer support company is seeking a Customer Expert (Italian-Speaking) for a remote role. The position involves providing exceptional customer support via phone, chat, and email. The ideal candidate will be an Italian native or C1 level speaker, and must possess English at a B2 level. The position offers fully paid training and various perks including...
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Work in Portugal
vor 2 Wochen
Lugano, Schweiz Global People Sphere VollzeitWork in Portugal - Customer Care/Italian Market (Remote Job with Accommodation) We are looking for Italian-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon. Position: Customer Support RepresentativeLocation: Remote in PortugalMarket: Italian Speaking...
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Lugano, Schweiz Cross Border Talents VollzeitA progressive recruitment agency is seeking a Customer Support Representative to join their team in Portugal. This role involves providing high-quality support to Italian-speaking customers via various channels including email and phone. Candidates will enjoy a multicultural work environment, 40 hours a week, 22 vacation days per year, and a competitive...
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Italian Customer Care — Remote Portugal, Relocation
vor 2 Wochen
Lugano, Schweiz Cross Border Talents VollzeitA leading recruitment agency is seeking a Customer Support Representative for remote work in Portugal. This role involves responding to customer requests, handling support queries, and conducting outbound calls. The ideal candidate will have experience in customer service, be fluent in Italian, and thrive in a dynamic environment. Offers include a...
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Work in Portugal
Vor 4 Tagen
Lugano, Schweiz FH Collective Academy VollzeitOverview Dreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist for the Italian market and turn that dream into reality! We’re looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry. What You’ll Do Support Italian‑speaking customers...
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Remote Italian-Speaking Customer Care Specialist
vor 2 Wochen
Lugano, Schweiz Global People Sphere VollzeitA leading international support company is seeking a Customer Support Representative fluent in Italian. This remote position involves responding to customer inquiries and maintaining records using CRM tools. You will also handle support tickets and conduct outreach calls. A salary of up to 1,000 gross/month plus bonuses is offered, along with relocation...
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Work in Portugal
vor 2 Wochen
Lugano, Schweiz FH Collective Academy VollzeitDreaming of a fresh start in sunny Portugal? Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality! Were looking for passionate, Italian-speaking professionals ready to provide world-class support in the home appliances industry .If youre all about helping customers, solving problems, and delivering a 5...
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German-Speaking Customer Care Specialist
vor 2 Wochen
Lugano, Schweiz Global People Sphere VollzeitA leading customer support company is hiring a Customer Support Representative to assist German-speaking clients from a remote setting in Portugal. Responsibilities include responding to customer inquiries, managing support tickets, and ensuring a high standard of service. The role offers a salary of up to €1,300 per month plus bonuses, along with...
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Customer Expert
vor 3 Wochen
Lugano, Schweiz Velenosi&Meredith VollzeitCustomer Expert (Italian-Speaking) Remote (Greece) Start Date: 16 December 2025 About the Role Provide exceptional customer support via phone, chat, and email from home. Ideal for organized, solution-oriented Italian speakers who thrive in a multicultural environment. Requirements Italian native or C1 levelEnglish B2 levelEU passport or valid work permit...
