Operations Support Agent
Vor 7 Tagen
Overview Join to apply for the Operations Support Agent role at FedEx. Get AI-powered advice on this job and more exclusive features. What You Will Be Doing Ensuring that customers' urgent packages get to the right place, on time Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery Entering data into our in-house tracking system Running clear and effective communication and collaboration with the team, your manager, and other operations stations Adhering to FedEx processes, procedures and controls, and regulatory requirements What Do You Bring With You Good communication and social skills Ability to work in a fast-paced environment with strict timelines Ability to manage own time effectively with attention to detail What Do We Offer Attractive compensation package Training to get you started and on-the-job learning opportunities Extensive learning resources to further develop your skills and knowledge Tuition Assistance Program (applicable for FedEx positions with a permanent contract) Employee Assistance Program for you and your family in difficult life situations Employee reduced-rate shipping Great career opportunities FedEx is one of the world\'s most admired companies and trusted brands FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all. Our Company FedEx is one of the world\'s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. #J-18808-Ljbffr
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Gossau (SG), Schweiz FedEx VollzeitA global logistics company in Switzerland is seeking enthusiastic individuals to join their team as Operation Support Agents. This role involves ensuring on-time delivery of packages, managing customer inquiries, and prioritizing urgent shipments. Ideal candidates will demonstrate strong communication skills and the ability to thrive in a fast-paced...
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Logistics Operations Support Specialist
Vor 7 Tagen
Gossau (SG), Schweiz FedEx VollzeitA leading logistics company is seeking an Operations Support Agent in Gossau (SG), Switzerland. This role involves ensuring timely deliveries of urgent packages, effectively communicating with customers regarding their shipment needs, and managing data in the tracking system. Candidates should have strong communication skills, the ability to thrive in a...
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Operations Support Agent
Vor 3 Tagen
Gossau (SG), Schweiz FedEx VollzeitWe have an exciting opportunity for you to join our team of Operation Support Agents.Who We AreFedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is...
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Operations Support Agent
Vor 6 Tagen
FXE-EU/CHE/SMVA/SMVA/Gossau, Schweiz FedEx Vollzeit CHF 50'000 - CHF 80'000 pro JahrCHE FedEx Express Swiss Post GmbHAddress:Wehrstrasse 14,Scheduled Weekly Hours:41Worker Type:RegularPosting Start Date1-Dec-2025Posting Close Date:19-Dec-2025Job Family:FXE-EU: Operations Support Agent (ID)Position Summary:We have an exciting opportunity for you to join our team of Operation Support Agents.Who we are:FedEx is the largest express...
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Operations Support Agent
Vor 2 Tagen
Gossau, Schweiz FedEx Vollzeit-We have an exciting opportunity for you to join our team of Operation Support Agents.Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is...
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Operations Support Agent
vor 1 Woche
Gossau, Schweiz FedEx Vollzeit-We have an exciting opportunity for you to join our team of Operation Support Agents.Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is...
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ICT Service Desk Agent
vor 1 Woche
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Gossau, Schweiz recordwise GmbH VollzeitRecordWise ist eine etablierte Plattform für rechtssichere Firmengründungen und Handelsregisteränderungen mit Sitz in Gossau SG. Wir begleiten Gründerinnen und Gründer sowie Treuhandunternehmen effizient beim rechtssicheren Aufbau und der Weiterentwicklung von Unternehmen - digital, verständlich und mit persönlichem Support. Zur langfristigen...
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IT Support Specialist
vor 2 Wochen
rapperswil sg, Schweiz Ammega VollzeitWe are seeking an experienced and dedicated IT Support Specialist to join our Global IT team and take responsibility for our site(s) in Switzerland. The IT Support specialist will contribute in the day-to-day technical operations by providing support and maintenance for software, hardware on the site and support business continuity Responsibilities:...
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IT Support Specialist
Vor 4 Tagen
Rapperswil SG, Sankt Gallen, Schweiz Ammega Vollzeit CHF 60'000 - CHF 90'000 pro JahrWe are seeking an experienced and dedicated IT Support Specialist to join our Global IT team and take responsibility for our site(s) in Switzerland. The IT Support specialist will contribute in the day-to-day technical operations by providing support and maintenance for software, hardware on the site and support business continuityResponsibilities:Overseeing...
