Crew Member

• Reporting hierarchy: Shift Leader / Store Manager
• Location: Restaurant

2 - Summary of the main missions:

• The crew member welcomes and serves the customer, applying the standards and norms of the Burger King brand.
• He informs customers about the different products and promotional offers.
• He takes orders carefully and serves customers at the counter and/or the Drive, adopting a commercial and courteous attitude.
• He participates in home order deliveries as part of “Home Delivery”.
• He participates in the reception and storage of goods.
• He participates in all tasks related to the production and preparation of products (Hamburger, sandwiches, baking, toaster, fryer, drinks, desserts, etc.).
• He contributes to the cleaning and maintenance of the entire restaurant (kitchen, dining room, changing rooms, toilets, exteriors, utensils, and work materials among others).
• He takes part in the night cleaning of equipment after the restaurant closes.
• Whatever his workstation, he ensures compliance with the standards of hygiene, security, service, and quality attached to the Burger King brand and linked to the fast food business sector.

3 - Qualification and skills required :

No diploma is required.

• Knowledge / Skills :
• Knowledge of sales techniques
• Product inventory management
• Mastery of hygiene and food safety rules
• Customer reception
• Management and feedback of customer complaints
• Sense of contact and customer satisfaction
• Dynamism and reactivity
• Punctuality
• Taste for teamwork
• Versatility and adaptability
• Good presentation

4 - Salary package:

• Employment contract of indefinite duration