Senior Manager B2C Digital Identity
vor 2 Wochen
Employment Type: Permanent
Contract Duration:
At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable, and more inclusive. We celebrate diversity and inclusion in our workforce and respect and value the different backgrounds, perspectives, and skills of our employees. We also care about our employees' wellbeing, providing flexible work arrangements, travel benefits, family-friendly policies, equal pay, and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.
About the team you are joiningThe Digital Identity, Innovation and Identity Services team is part of the Information and Data division and is responsible for the definition and execution of the overall Digital Identity strategy. This includes advocacy, standard setting, and solutions development, as well as platform ownership of implemented solutions, with areas of application that span across the entire airline value chain. The current focus is on passengers (B2C) and distribution (B2B) use cases, but activities are expanding towards cargo operations and aviation security. You will be reporting to the Head of Digital Identity, Innovation and Identity Services and drive the B2C stream.
What your day would be likeYou will initially support the finalization of the technical standards for One ID and the necessary evolution resulting from implementation learnings and regulatory compliance to enable worldwide adoption.
As a subject matter expert on Customer Digital Identity, you will contribute to advocacy and solution development activities where and when applicable. To achieve these, you will:
- Contribute to IATA technical standards development and maintenance, building relationships and consensus between contributors.
- Lead PoCs and pilots from scoping to implementation, being both activator and facilitator agent.
- Engage and coordinate with external stakeholders in operational and technical leadership positions to win over their support.
- Collaborate with IATA customer experience and distribution leads to refine and maintain the customer Digital Identity strategy.
- Collaborate with IATA commercial teams to support the development of solutions supporting the adoption of customer Digital Identity solutions by the industry.
- Stay abreast of technology, industry, and regulatory evolutions around Customer Digital Identity.
- Provide input in the overarching IATA Digital Identity strategy by integrating standards and product roadmaps.
- Develop business cases and project briefs.
- Write or contribute to Business Requirement Document with attention for critical details and awareness of the impact on the big picture.
- Collaborate with IATA's country and regional managers to support advocacy where applicable.
- University degree in Computer Science, IT security or equivalent.
- Minimum 7 years of experience in platform and or product ownership of IT software including development, pilot and rollout, with proven experience in implementation of decentralized Digital Identity solutions at scale.
- Knowledge of customer Digital Identity standards and solutions.
- Experience in technical standards developments.
- Knowledge of airline IT and customer front end interfaces.
- Strong communication skills including ability to explain functional and strategic impact of technical choices.
Travel Required: Y
Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you
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