IT Manager
Vor 2 Tagen
Client:
Location:
Job Category: Other
Job Reference: d327f245c202
Job Views: 5
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:The IT Manager will be responsible for managing the entire IT and network infrastructure of the organization. This is a pivotal role, particularly as we are in the midst of a significant technological transformation. This person will lead the IT department, overseeing day-to-day operations and long-term strategic projects. A key focus will be on the overhaul of our internal CRM system, as well as identifying and implementing solutions to ensure that data is readily accessible to key decision-makers across the organization. Your mission will be to help the confederation reach a new technological milestone, creating an environment where technology empowers employees and streamlines operations, using a very hands-on approach.
This is a unique opportunity to lead the IT strategy of a global organization committed to positive social change.
Responsibilities:- IT Infrastructure Management: Oversee and manage the organization's entire IT infrastructure, including network, hardware, and software systems.
- Project Management: Lead and implement key IT projects, including the complete transformation of the internal CRM system and other digital initiatives.
- Network Modernization: Spearhead ongoing changes to the organization's network infrastructure to enhance efficiency and reliability.
- Data Management & Accessibility: Develop solutions to improve data accessibility across the organization, enabling quicker and more informed decision-making.
- Strategic Technology Leadership: Play a key role in shaping the IT strategy of the organization to support long-term goals.
- Technology-Driven Solutions: Be a driving force in integrating new technologies to streamline daily operations and improve user experience.
- Team Collaboration: Collaborate with various departments and regions to ensure IT systems are aligned with the needs of the organization and its global staff.
- User Support: Provide expert IT support and solutions to staff across multiple regions, ensuring that all employees have access to reliable and efficient systems.
- Innovation & Continuous Improvement: Propose innovative ideas and continuous improvements to optimize processes and IT services.
- Supervision: The position reports to the Head of Global Operations. No staff management.
- Cross-functional links: The position will work in close collaboration with all departments at the head office, and in the regional and sub-regional offices.
Education: Master's degree in Information Technology, Computer Science, or a related field.
Soft Skills and Attributes:
- Commitment to the mission and values of the organization.
- Proactive, detail-oriented, and able to work effectively in a cross-cultural environment.
- Excellent project management skills including the ability to multi-task, respect deadlines and manage competing priorities under pressure.
- Excellent interpersonal skills, ability to manage relationships in a multicultural environment.
- Strong problem-solving skills, with a proactive and innovative approach to challenges.
- Strong team player, able to communicate with colleagues and external partners from diverse backgrounds.
- Initiative and ability to plan, work autonomously and work in teams.
Technical Skills:
- Excellent proficiency with Microsoft Systems: M365, AD, Servers, Azure, etc.
- Experience with network tools: Firewall, Switches, Routers.
Experience:
Minimum of 5 years of experience in IT management, preferably in an NGO, international organization, or union context. Proven ability to lead and implement organization-wide IT transformations. Experience with MS Business Central is an asset.
Languages: Ability to write and speak fluently in English and French is essential.
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