Aktuelle Jobs im Zusammenhang mit Manager Parts Repair Customer Services - Zürich - SR Technics Spain
-
Manager Parts Repair Customer Services
Vor 6 Tagen
Zürich, Schweiz SR Technics VollzeitZurich - Work experience - Customer service, hotline- - Fulltime - Code: 9037- We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading,...
-
Customer Parts Repair Manager
vor 23 Stunden
Zürich, Schweiz SR Technics VollzeitZurich - Work experience - Technical occupations (other) - Fulltime - Code: 8855 - We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the...
-
Repair Project Engineering
vor 3 Wochen
Zürich, Schweiz SR Technics Spain VollzeitRepair Project Engineering Location: Zurich, Switzerland Employment Type: Full‑time Overview SR Technics is a world‑leading maintenance, repair and overhaul (MRO) service provider headquartered in Zurich. With more than 90 years of operational experience, we deliver fully customized solutions for aircraft engines, airframes and components to customers...
-
Repair Project Engineering
vor 4 Wochen
Zürich, Schweiz SR Technics Spain VollzeitRepair Project Engineering We are a world‑leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our dedication to innovation, excellence, and environmental responsibility drives us on our journey to become the most customer‑centric and sustainable engine‑focused MRO worldwide. Working...
-
Repair Project Engineering
vor 3 Wochen
Zürich, Schweiz SR Technics Spain VollzeitRepair Project Engineering We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer‑centric, and sustainable Engine...
-
Repair Project Engineering
vor 3 Wochen
Zürich, Schweiz SR Technics Spain VollzeitWe are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer‑centric, and sustainable Engine focused MRO worldwide. Working...
-
Repair Project Engineering
vor 2 Wochen
Zürich, Zürich, Schweiz SR Technics VollzeitZurichWork experienceTechnical occupations (other)FulltimeCode: 8878We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most...
-
Repair Project Engineering
vor 2 Wochen
Zürich, Zürich, Schweiz SR Technics Group VollzeitZurichWork experienceTechnical occupations (other)FulltimeCode: 8878We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most...
-
Repair Project Engineer – Engine MRO Lead
vor 3 Wochen
Zürich, Schweiz SR Technics Spain VollzeitA leading MRO service provider in Zurich is seeking a Repair Project Engineer to manage the introduction of engine part repair projects. You will ensure that projects run smoothly in terms of quality, budget, and time. The ideal candidate will have experience in project management within the aerospace industry and an engineering degree. The role offers...
-
Global Lead: Engine Repair Projects
vor 3 Wochen
Zürich, Schweiz SR Technics Spain VollzeitA global Engine MRO service provider in Switzerland is looking for a Repair Project Engineer to manage engine part repair projects. Responsibilities include leading repair introductions, interfacing with OEMs, and ensuring project quality and compliance. The ideal candidate will have an engineering degree, project management experience, and proficiency in...
Manager Parts Repair Customer Services
vor 1 Monat
3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Zurich Work experience Customer service, hotline Fulltime Code: 9037 We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer‑centric, and sustainable Engine focused MRO worldwide. Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customised solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight. As a Manager Parts Repair Customer Services you will be accountable for leading the Parts Repair Customer Services team and oversee the commercial management of customers through the fulfilment of the relevant contractual obligations from parts induction to cash collection and will be responsible to achieve the company’s revenue targets for the assigned customers in close coordination with his/her superior. You will develop, retain and appropriately expand the customer relationship in accordance with the SR Technics strategies, and will be responsible to support the sales activity in terms of new initiatives for the assigned accounts. You will be responsible for timely and proactive solutions provisioning, handling/escalating commercial matters and overseeing key performance measures of the assigned accounts and will be responsible for the management of the team resources and the development of the account management team. You will be the first point of escalation within the account management team for daily operational tasks, team organization, customer complaints/issues and remains the focal point of contact for internal stakeholders. The Manager - Parts Repair Customer Services will also be responsible for managing his/her own key accounts as a member of the Parts Repair Customer Services. Your tasks Manage the daily operations of the Parts Repair Customer Services team, including resource distribution, vacation planning & deputising, assist with new account allocation, escalation of operational topics, customer disputes etc. Lead the Weekly Operations Meetings with Shop CoE / Workcenters to provide information on status of repair orders in shop. Communicate information to Parts Repair Customer Services team and ensure timely and frequent communication to customers. Promote a “customer centric” attitude within the Parts Repair team in all dealings with customers and internal stakeholders, with solution‑oriented approach to problem solving. Solve necessary escalation issues and provide recommendations to the head of business unit if required. Develop, improve, and revise account management processes as necessary and in accordance with the SR Technics strategies. Promote continuous improvement and efficiency within team, lead initiatives to identify waste/costs/efforts within the team or processes and make the necessary changes. Promote information sharing attitude within the team, towards customers and internal stakeholders. Monitor the KPI’s for the team and implement necessary actions for improvement. Develop and coach team in commercial aspects of the role. Manage the repair orders to fulfil the contractual obligation in accordance with the existing processes (i.e 3rd party business, customer feedback, teardown process). Organise customer visits (incl. business review meetings, negotiations for upcoming orders, clarification of contractual amendments). Your Profile Leadership and analytical skills, ability to lead with a solution‑based approach. Excellent communication & presentation skills. University bachelor’s degree in engineering and/or business administration with strong understanding of financial and commercial aspects. Technical knowledge of engine parts repair and overhaul processes and technology incl. strong knowledge of costing and pricing methodologies, and logistics within the Engine Parts repair Services business field. Core competencies in business economics, commercial affairs and financial modelling or supply chain management. Significant (3+ years) experience in customer related and leadership positions in the MRO Aviation Industry if possible. Seeks opportunities for continuous learning and self‑development. Strong commercial background with strong communication and presentation skills. Able to work under pressure, flexible, creative thinking and innovative. We offer We offer an attractive position in a global and dynamic company. Through competitive employment conditions, you will have the opportunity to develop both professionally and personally. Our benefits system is created with our people’s best interest in mind and designed to aid in everyday life and situations. Take a look at them on our website by clicking below:www.srtechnics.com/careers/employee-benefits If you wish to apply to this position, kindly fill out the application form. For other inquiries please contact us at: globalrecruitment@srtechnics.com Please note that due to Swiss immigration regulations, we currently only consider applicants holding an EU passport, Swiss passport or a Swiss working permit. Magdalena Milenic Talent Acquisition Specialist Referrals increase your chances of interviewing at SR Technics Spain by 2x. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries Airlines and Aviation #J-18808-Ljbffr
