SaaS Implementation Engineer

Vor 4 Tagen

Genf, Genf, Schweiz Bottomline Vollzeit

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team

Role

We are looking for a Senior SAAS Customer Implementation to innovate, win and grow with us on our new SaaS Platform

As Senior SAAS Customer Implementation, you will join the FM SaaS Customer Operations team, and will notably oversee the onboarding of new customers onto our platform. You will use your experience in managing customer technical implementations projects to improve and automate our onboarding process. Priority and focus of the Senior SAAS Customer Implementation are related to customer onboarding activities for an efficient, smooth and fast customer onboarding process in order to meet customers' objectives.

How you will contribute:

  • Implement configuration control checks to ensure projects adhere to guidelines and consistency between production related environments is maintained.
  • Automate control checks for faster feedback loop to program managers.
  • Control configuration after solution upgrades to ensure non-regression.
  • Collaborate with our product team during the design to ensure ease of onboarding.
  • Provide continuous feedback to our product team on possible improvements.
  • Setup additional processes for the customer lifecycle events, such as configuration change and offboarding.
  • Ability to translate business requirements into technical requirements.
  • Create and maintain tools and processes related to the point above.
  • Work hand in hand with the program managers and act as the main technical point of contact for the implementation of customer projects on all related production environments.
  • Ensure all customer requirements are met within deadlines.
  • Coordinate/delegate and manage internal tasks with the associated internal departments (infrastructure, network, CAB, etc.).
  • Document and maintain the customers' implementations for further references and updates.
  • Participate in the full automation of all implementations across all production related environments; be part of the stakeholders to shape the future implementation tools.
  • Setup and maintain automatic monitoring & alerting along with the dedicated customers' implementations.

What will make you successful:

  • Formal training in Computer Science or IT.
  • Experience working with API technologies.
  • Comfortable with writing documentation.
  • A strong desire to work in a technical environment.
  • Ability to work with teams in different geographical regions.
  • Comfortable working with new ideas and refining them into business deliverables.

Technical skills:

  • GitOps, puppet knowledge.
  • Database knowledge (e.g. MS-SQL, PostgreSQL).
  • Infrastructure as code experience (e.g. Terraform).
  • Elastic experience.
  • IAM knowledge.
  • Passion for automation, and knowledge of state of the art tools and methodology.
  • Configuration management tools.
  • Experienced building new puppet manifests to deploy new applications using classes and modules.
  • CI/CD tools in production environment.
  • Experienced building Gitlab or Jenkins pipelines and ArgoCD or Flux.
  • Intermediate scripting languages.
  • Bash – Golang - PowerShell – Python – Ruby.
  • Working with APIs.
  • Windows server administration.
  • Knowledge in IP Networking.

Knowledge of ITIL practices:

  • Knowledge of Agile development methodologies.
  • Understanding of the IT/Network security challenge.
  • Basic understanding of Java applications / Springboot, microservices.
  • Basic monitoring administration.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Apply for this job

* indicates a required field

#J-18808-Ljbffr

  • SaaS Implementation Engineer

    vor 18 Stunden

    Genf, Genf, Schweiz Bottomline Vollzeit

    Why Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...

  • SaaS Platform Implementation Specialist

    Vor 4 Tagen

    Genf, Genf, Schweiz Bottomline Vollzeit

    We are seeking a Senior SAAS Customer Implementation to drive impactful results for our customers and contribute to the innovation of our SaaS Platform.As a member of the FM SaaS Customer Operations team, you will oversee the onboarding of new customers onto our platform, utilizing your experience in managing customer technical implementations projects to...

  • SAAS Technical Architect

    vor 13 Stunden

    Genf, Genf, Schweiz Bottomline Vollzeit

    Why Choose Bottomline?">We are a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually.">Saas Customer Onboarding Overview">As a Senior SAAS Customer Implementation, you will join the FM SaaS Customer Operations team, overseeing the onboarding of new customers onto our...

  • Enterprise Software Implementation Manager

    Vor 4 Tagen

    Genf, Genf, Schweiz Bottomline Vollzeit

    As a Senior SAAS Customer Implementation, you will be responsible for overseeing the onboarding of new customers onto our SaaS Platform, ensuring a smooth and efficient onboarding process that meets customers' objectives.You will implement configuration control checks to ensure projects adhere to guidelines and consistency between production-related...

  • Software Implementation Specialist

    Vor 2 Tagen

    Genf, Genf, Schweiz BioSked, Inc. Vollzeit

    We are seeking a skilled Software Implementation Specialist to join our team at BioSked, Inc.The ideal candidate will have experience in analyzing and translating operational workflows into configurations within our application, optimizing client processes, and ensuring successful implementation of our products.Key responsibilities include:Analyzing client...

  • Cloud Implementation Manager

    vor 13 Stunden

    Genf, Genf, Schweiz Bottomline Vollzeit

    Role Summary">We are seeking a highly skilled Senior SAAS Customer Implementation to lead the onboarding of new customers onto our SaaS platform. The ideal candidate will have a strong background in technical project management and experience working with cloud-based payment and cash management solutions.">Key Responsibilities">Develop and execute a...

  • Enterprise SaaS Integration Expert

    vor 13 Stunden

    Genf, Genf, Schweiz Bottomline Vollzeit

    About the Role">This is an exciting opportunity to join our team as a Senior SAAS Customer Implementation and play a key role in the onboarding of new customers onto our SaaS platform.">Key Responsibilities">Develop and execute a comprehensive onboarding strategy that ensures seamless integration of new customers onto our platform.Collaborate with...

  • SaaS Customer Onboarding Specialist

    vor 13 Stunden

    Genf, Genf, Schweiz Bottomline Vollzeit

    About Us">Bottomline is a leading provider of cloud-based payment and cash management solutions. With over 35 years of experience, we've moved more than $16 trillion in payments annually.">Job Description">This role is responsible for overseeing the onboarding of new customers onto our SaaS platform. As a Senior SAAS Customer Implementation, you'll work...

  • Healthcare IT Support Engineer

    Vor 2 Tagen

    Genf, Genf, Schweiz BioSked, Inc. Vollzeit

    BioSked, Inc. is currently seeking a Healthcare IT Support Engineer to join our team.This key role involves working closely with engineers, project managers, and sales executives to ensure the successful implementation and deployment of our healthcare software solution.Responsibilities include:Designing configuration strategies and implementing them to...

  • Cloud Deployment Engineer

    Vor 4 Tagen

    Genf, Genf, Schweiz Bottomline Vollzeit

    Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers.As a Senior SAAS Customer Implementation, you will play a crucial role in overseeing the...

  • Technical Onboarding Expert

    Vor 4 Tagen

    Genf, Genf, Schweiz Bottomline Vollzeit

    We are seeking a highly skilled Senior SAAS Customer Implementation to join our FM SaaS Customer Operations team and drive impactful results for our customers.In this role, you will oversee the onboarding of new customers onto our SaaS Platform, leveraging your experience in managing customer technical implementations projects to improve and automate our...

  • Network Engineer II

    vor 1 Tag

    Genf, Genf, Schweiz Bottomline Vollzeit

    The Role:We are seeking a Network Engineer that can thrive in a challenging and rewarding environment. This person will assist with design, implementation, troubleshooting, analyzing, and maintaining networks across the enterprise. The candidate will also be responsible for the daily support of enterprise network components, including network security and...

  • Network Engineer II

    Vor 3 Tagen

    Genf, Genf, Schweiz TOPPAN Edge Inc. Vollzeit

    Why Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...

  • Data Engineer

    Vor 5 Tagen

    Genf, Genf, Schweiz Business & Decision Vollzeit

    Business et Decision, an Orange Business Services affiliate since 2018, is looking for consultants to reinforce its Data engineering & Architecture Team. Are you passionate about development? Do you have a strong interest in data, clean code, unit testing, continuous development using the latest technologies related to Cloud solutions? If you are eager to...

  • DevOps Engineer

    Vor 5 Tagen

    Genf, Genf, Schweiz Endeavour Recruitment Solutions Vollzeit

    Technologies: DevOps CI/CD AWS code pipelines Bamboo Java JUnit Maven SonarQube Fortify TomCat WildFly ApacheCalling for a skilled DevOps Engineer based in or willing to work onsite Geneva and join a highly reputable client for a contract opportunity.The DevOps Engineer will be part of a Program implementing CI/CD for the client IT landscape, in the hybrid...

  • Release Engineer

    Vor 5 Tagen

    Genf, Genf, Schweiz Endeavour Recruitment Solutions Vollzeit

    Role Overview:The Release Engineer will be part of a Program implementing CI/CD for the client's IT landscape in a hybrid deployment environment. The focus is on ensuring all RSP security controls designed are implemented according to specifications. Key responsibilities include designing and implementing CI/CD pipelines, configuring security measures, and...

  • Future-Proof Engineer

    Vor 2 Tagen

    Genf, Genf, Schweiz Capgemini Vollzeit

    About Your Career DevelopmentWe offer career pathways that are transparently communicated, and we provide opportunities for growth and development.As a Digital Engineer at Capgemini, you will have the chance to develop personally, such as through our onboarding training program or other tailored training programs within a global network of experts.Key...

  • Electrical Engineer

    vor 1 Woche

    Genf, Genf, Schweiz Trimech Solutions, Inc. Vollzeit

    The Electrical Engineer assists in designing, developing, implementing, and analyzing parts, systems, and technical processes. Performs engineering design and analysis tasks with standard techniques. Works with mechanical engineering, more senior electrical engineers, and designers to prepare plans, designs, computation methods, and reports. Completes...

  • Electromechanical Design Engineer

    Vor 2 Tagen

    Genf, Genf, Schweiz Sécheron SA Vollzeit

    At Sécheron SA, we value innovation, quality, and customer satisfaction. Our team of experienced professionals works together to deliver top-notch products and services to the market.Key ResponsibilitiesThe Quality Engineer will be responsible for:Coordinating and hand-over NC-supplier to QA-Supplier team, and other related departments like Strategic...

  • Aviation Software Engineer

    Vor 2 Tagen

    Genf, Genf, Schweiz The International Air Transport Association Vollzeit

    The International Air Transport Association (IATA) is looking for a highly skilled Aviation Software Engineer to join our team. As a key member of the I&D Architecture, Salesforce and Solution Design team, you will be responsible for designing and implementing end-to-end technical solutions for our custom-built and commercial off-the-shelf IT systems.About...