LEARNING EXPERIENCE PROJECT COORDINATOR

How will you make an impact? HOW WILL YOU MAKE AN IMPACT? We are seeking a passionate and dynamic Learning Experience Project Coordinator to join us. If you're a wish to have an impact on our Maison, with a flair for luxury timepieces and a passion for people, this is your chance to shine. As our Learning Experience Project Coordinator, you'll be at the heart of our global efforts to share the Jaeger‑LeCoultre story with the world. You will work hand‑in‑hand with our L&D team, contributing to the creation, management, and execution of groundbreaking Training initiatives. Orchestrate the Training Roadmap : Co-create, manage, and deploy training contents (e-learning modules, video editing…) and ensure a seamless translation across all languages Design captivating training presentations that ignite passion and inspire excellence. Manage the Digital learning platforms (LMS CornerStone, Watch Live) Organize and facilitate Training programs (MBD, HWM, Watchmaking Culture et Leadership) being the driving force behind the operational success of training roll-outs. Coordinate training requests (6S, Inside, Product training, Retail Webinars, Learn From Experts, HWM trainings, Remote Manufacture Visits, etc.) Manage Editorial, community management & engagement (WL news, challenges, etc.) Communication & promotion of the L&D initiatives (L&D Newsletter, Retail Newsletter, working with Internal Com.) Be in contact with the Richemont L&D community (Group, Europe, Swiss) Support other L&D missions (Speexx, Linkedin Learning, etc.) Track and monitor training initiatives : Manage the training activation plan, leveraging our internal corporate Learning Management System, WatchLive e-learning app, and other tracking tools. Orchestrate employee assignments and training tracking within the Learning Management System and WatchLive app. Monitor Key Performance Indicators (Bi-annual, Monthly, and other ad‑hock demands etc.) and translate data into actionable insights. Curate unforgettable experiences : Assist in the operational organization of training meetings and seminars, including exclusive Manufacture visits. Manage all aspects of organization and hospitality, from seamless travel arrangements to unforgettable gifts. Collaborate with local partners, Manufacture artisans, Regional trainers, and sales staff. Empower the Jaeger‑LeCoultre Trainers Community : Co-animate the Jaeger‑LeCoultre Worldwide Trainers’ Community, fostering a culture of collaboration and continuous learning. Organize regular remote visits from our Manufacture nestled in Le Sentier, Vallée de Joux, bringing the heart of our craft to the world. engaging content that inspires and empowers our trainers. Manage internal communication, ensuring our trainers are always in the know. Provide unwavering support to our worldwide trainers, helping them achieve their full potential. WHAT ABOUT YOU? You have initial experience in project management, training, product marketing, retail, or a client-related function within the luxury industry. You have a genuine passion for people development, client centricity, soft skills, and hospitality. You possess exceptional communication and organizational skills, intercultural agility, and a meticulous attention to detail. You are autonomous, full of energy, and resourceful, always ready to take on new challenges. You embody the Jaeger‑LeCoultre values of inner fire, openness, care, and excellence. You are fluent in French and English, allowing you to connect with a global audience. You are proficient in the Microsoft Office Suite : PowerPoint, Excel, Teams #J-18808-Ljbffr