Deutschsprachige Kundenservice in Griechenland
Vor 3 Tagen
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Client:Teleperformance
Location:Job Category:Other
Job Reference:57ee4ba3272b
Job Views:8
Posted:21.01.2025
Expiry Date:07.03.2025
Job Description:Are you a fluent German speaker? This is your chance to work in our Microsoft Support teamMicrosoft collaborates with our Teleperformance Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader
If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers from Germany, Austria & Switzerland.
What you will do:- Identify customers’ needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
- Assist customers to place an order and related issues
- Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
- Turn every customer into a happy customer
- Exchange ideas and solutions with your colleagues
- Excellent communication skills in German
- Good command of English (B2+)
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house
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