Desktop Support Engineer
vor 1 Woche
We are seeking a Mid-Senior level ICT-Network- und Firewall Administrator / Engineer to join our team at SISL Global. This role involves the implementation, configuration, and maintenance of workstation devices, peripherals, and meeting room infrastructure.
Responsibilities- Implementation, configuration, and maintenance of workstation devices (notebook, workstations, mobile client), peripherals, and meeting room infrastructure.
- Setting up clients and installations.
- Laptop Refresh Activity and Re-Imaging.
- User and client management as well as access management.
- Planning, implementation, and controlling of local IT projects.
- Support and assistance of end users in the event of disruptions and questions in the hardware, software, and network area (2nd level support).
- Collaboration in incident, problem, and change management in the field of ICT, 2nd level support.
- Creation and maintenance of documentation, instructions, and checklists (knowledge database).
- Act as an interface between Onsite Support and corporate customers.
- Completed apprenticeship (EFZ) in computer science (EFZ IT support, business informatics) or comparable training and/or corresponding professional experience.
- Several years of professional experience in user support as well as in the evaluation and design of solutions.
- Sound knowledge of the support and operation of client infrastructure (Microsoft, O365) and network components.
- Ability to work in a team, strong communication skills, and strong service and customer orientation.
- Very good knowledge of German and English.
Contract
Job FunctionEngineering and Information Technology
IndustriesIT Services and IT Consulting, IT System Custom Software Development, and Technology, Information and Media
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