Senior SAP Logistics Consultant for Support
vor 3 Wochen
Client: proaxia consulting group
Location:Wrocław
Job Category:Consulting
Job Reference:faeafc9cee5a
Job Views:16
Posted:19.02.2025
Expiry Date:05.04.2025
Job Description:Senior SAP Consultant for Support / Logistics
For our support team in Wrocław, we are looking for Senior SAP Support Consultants. As a SAP Support Consultant, you will be responsible for providing expert support and troubleshooting assistance for SAP applications within our customers' organization. We are looking for seniors with a deep understanding of standard logistics modules, strong problem-solving skills, and effective communication with key-users and other stakeholders of our international customers.
Responsibilities and tasks- 2nd level support for SAP users in various countries (Ticket based)
- 3rd level support for SAP standard modules, custom adjustments, and proaxia products
- Detailed problem analysis (debugging, customization) to develop solution proposals
- Implementation of small projects and change requests in response to specific customer needs
- Data and system administration
- Maintaining the customer relationship for support topics
- Regular data analysis and reporting on tickets
- Fostering the growth of juniors in the team
- Work in an international environment
- Development opportunities - you will work with industry experts from proaxia and SAP team
- Knowledge transfer by associates with many years of experience in SAP
- 8-hour working time model from 7:00 to 18:00 Mon-Fri
- Life insurance and private medical care
- Access to the MyBenefit cafeteria platform
- Supportive team that focuses on sharing knowledge & solving issues together. We enjoy office parties, local and international integration events, and barbecues on the office roof
- 5+ years of experience as SAP Consultant or SAP Supporter
- Deep knowledge and experience in Logistics and SD, MM modules
- Fluent in English & Polish
- An open mind focused on excellent customer service
- Open to learning new modules and processes, readiness to broaden knowledge and go deep into details within our solutions
- High-level communication skills and a team-oriented approach
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