Business Process Engineer
Vor 4 Tagen
Business Process Engineer - Service (m / w) Responsibilities thorough understanding of our customers and their needs, embedding customer centricity in all your work, which includes high priority to embed safety in our processes to deflect harm from the customer and our people engaging all relevant internal stakeholders along the end-to-end process from sourcing, via offering, execution and finalization of the service jobs on the customer's vessels, all the way to technical service and handling of customer complaints. Through this you gather a thorough understanding of the software tools they use, their interactions and all the process interfaces hosting and coordinating process mapping workshops, creating, updating maintaining process diagrams in the ADONIS process mapping solution identifying and coordinating resolution of process disruptions and "digital breaks" between the various tools used (CRM, SAP,...) to simplify and automate business execution as much as possible coordinate with the head of the service business and our head of digitalization a digital roadmap for the service business, culminating a) in a mobile app for the service technician structuring and organizing all on site activities and b) overarching end to end operational process performance metrics and KPI with their corresponding dashboards heading selected related business and / or IT projects in the context of resolving such digital breaks and achieving the needed automation of the administrative processes, adhering to our company's governance model for such projects coordinate with the Head of QEHS the design of the processes to ensure that key operational ISO demands like on-site safety management and traceability are properly reflected in the processes and that the processes fit in the overall architecture of our Management System and the process landscape therein Requirements relevant experience in industrial service or engineering service, preferably 3 years’ experience in the maritime service industry performance record in process management, process mapping, QEHS, KPI and business metric concepts, Microsoft PowerBI, business excellence, or related field Software development project Management knowhow and / or experience, based on today’s Platforms such as DevOps or Jira open, productive, team-work orientated spirit and refusal to think in departmental silos willingness to learn and willingness to help a young business mature Our offer An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network Award winning and extraordinary products Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome In-house technology training and professional development opportunities #J-18808-Ljbffr
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Business Process Engineer mit Gestaltungsanspruch
vor 2 Wochen
Winterthur, Schweiz StudySmarter VollzeitBusiness Process Engineer mit Gestaltungsanspruch (all genders) 80-100%# Business Process Engineer mit Gestaltungsanspruch (all genders) 80-100%Vollzeit 36000 - 60000 € / Jahr (geschätzt) Kein Home Office möglichBusiness Process Engineer mit Gestaltungsanspruch (all genders) 80-100%### Auf einen Blick* **Aufgaben:** Gestalte innovative...
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Business Process Engineer
Vor 6 Tagen
Winterthur, Schweiz WinGD – Winterthur Gas & Diesel VollzeitBusiness Process Engineer - Service (m/w) Responsibilities: thorough understanding of our customers and their needs, embedding customer centricity in all your work, which includes high priority to embed safety in our processes to deflect harm from the customer and our people engaging all relevant internal stakeholders along the end-to-end process from...
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Business Process Engineer
Vor 4 Tagen
Winterthur, Schweiz WinGD – Winterthur Gas & Diesel VollzeitBusiness Process Engineer - Service (m/w) Responsibilities: thorough understanding of our customers and their needs, embedding customer centricity in all your work, which includes high priority to embed safety in our processes to deflect harm from the customer and our people engaging all relevant internal stakeholders along the end-to-end process from...
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Business Process Engineer
Vor 4 Tagen
Winterthur, Schweiz Winterthur Gas & Diesel AG VollzeitPowering transformation for a sustainable future At WinGD and across the shipping industry we face unprecedented change as we strive to bring greater sustainability into our global business. As marine engine designers our responsibility in this is significant. A career with WinGD has an impact on shaping a better world for tomorrow. As a leading developer of...
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Service Process Engineer
Vor 4 Tagen
Winterthur, Schweiz WinGD – Winterthur Gas & Diesel VollzeitA leader in maritime technology is seeking a Business Process Engineer to enhance customer-centric processes and digital transformation in service operations. The role requires 3+ years of experience in industrial or engineering service, strong abilities in process management and teamwork. Responsibilities include engaging stakeholders, leading process...
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Winterthur, Schweiz AXA VollzeitA leading insurance company is seeking a Requirement Engineer to analyze and design technical processes in Winterthur, Switzerland. The ideal candidate will have experience in Requirements Engineering, strong analytical skills, and be fluent in German with proficiency in English. Responsibilities include translating business needs into specifications,...
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R&D Engineer – Mass Transfer
vor 1 Woche
Winterthur, Schweiz Sulzer VollzeitA leading engineering company in Winterthur is seeking an R&D Engineer to join the Technology & Innovation team. You will develop new products for the Separation Technology business unit, conduct R&D projects, and collaborate on testing and validation. A master's degree in Chemical, Process, or Mechanical Engineering and strong knowledge of mass transfer are...
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P4M CH
vor 2 Wochen
Winterthur, Schweiz Plat4mation VollzeitDo you enjoy helping organizations gain visibility and control over their IT landscape?Plat4mation Switzerland is looking for a skilled Business Process Consultant with hands-on experience in ServiceNow ITOM Discovery to join our growing team in Winterthur or Lausanne, with flexible home-office arrangements.What you’ll doLead client workshops to understand...
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Senior Researcher
Vor 3 Tagen
Winterthur, Schweiz ZHAW VollzeitSenior Researcher / Dozent:in Intelligent Business Process Systems 80 – 100 % Werden Sie Teil unseres innovativen Teams. Gestalten Sie Forschung, Lehre und Weiterbildung, indem Sie Ihre technische Expertise an der Schnittstelle von Prozessdigitalisierung und künstlicher Intelligenz in Organisationen aktiv einbringen! Departement: School of Management and...
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Senior Researcher
Vor 2 Tagen
Winterthur, Schweiz ZHAW VollzeitSenior Researcher / Dozent:in Intelligent Business Process Systems 80 – 100 % Werden Sie Teil unseres innovativen Teams. Gestalten Sie Forschung, Lehre und Weiterbildung, indem Sie Ihre technische Expertise an der Schnittstelle von Prozessdigitalisierung und künstlicher Intelligenz in Organisationen aktiv einbringen! Departement: School of Management and...