Senior Sales Associate H/F, Geneva
vor 4 Stunden
- Assister le Manager du Magasin de la Ville de Genève dans ses activités quotidiennes et coordonner l'équipe de conseillers clientèle.
- Mettre en œuvre des actions spécifiques pour offrir une expérience client unique et garantir la qualité du service.
- Gérer les ventes de Haute Joaillerie, Montres et Accessoires, en atteignant ou dépassant les objectifs quantitatifs et qualitatifs.
- Superviser la résolution des préoccupations des clients.
- Participer activement aux événements communautaires et maintenir une présence visible pour développer la base de clients existante et nouvelle.
- Assurer l'interface avec le marketing local pour mettre en œuvre les stratégies de CRM et améliorer la base de clients.
Exigences Minimales- Au moins 7 ans d'expérience dans une boutique de luxe haut de gamme.
- Expertise en opérations de magasin de détail et techniques de vente.
- Passion pour la joaillerie, les montres et les accessoires.
- Connaissance des processus de marketing, médias et merchandising.
- Maîtrise de la suite Microsoft Office, SAP et CRM.
- Excellente communication en français et en anglais.
- Capacité à développer un réseau de clients et à augmenter le portefeuille de clients.
- Flexibilité, positivité et innovation.
- Capacité à travailler de manière organisée, rigoureuse et structurée.
- Création d'un environnement de travail positif et harmonieux.
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