Client Life Cycle Management Analyst 80-100%

Vor 5 Tagen

Geneva, Schweiz HSBC Private Bank Vollzeit

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The Client Lifecycle Management Analyst is responsible for managing all Client Lifecycle Management (CLM) tasks related to Customer Life Cycle Event for all types of risks levels to meet applicable legal, regulatory requirements as well as HSBC policies and procedures (Customer Due Diligence (CDD), Anti-Money Laundering (AML) and Sanctions), the job holder will have to depending on the assigned pool of activities (Onboarding / CDD Modification / Periodic and Event Driven Reviews (PEDR)).

The job holder will report to the Head of Onboarding and Customer Due Diligence

Are you interested ? Do you have a proven working knowledge of AML, regulatory compliance and controls within the Swiss Private Banking or financial services industry

Do you enjoy to be part of a cohesive team ?

If you answered yes to any of these questions, we want to hear from you

 What you will do:

  • Onboarding: Analyse, validate and ensure Customer Onboarding: perform documentation review (banking forms, CDD documentation, corroboration), Know Your Customer (KYC) /Know Your Transactions (KYT) information, screening activities 
  • CDD Modification: Analyse, validate and register all the Account modifications (CDD / Tax (FATCA / QI / US PP and CRS): perform input on structure update, person creation, documents registration, blocking / unblocking account activity and Customer Data Management /CDM) issue creation/update within the systems
  • PEDR: Complete and manage trigger events, periodic and event driven reviews: perform due diligence activities on KYC/KYT information, screening activities

CLM Analyst delivers consistent and practical end-to-end operational support to client facing teams, providing first-class client experience to both internal (client facing) and external clients, ensuring compliance with internal and external guidelines and regulations for this key client stage.

In this role you will:

Impact on the Business & key objectives

Provide advisory and operational support to front office staff for all new or existing to bank customers CLM activitites, meeting the following objectives:

  • Direct client engagement
  • Customer Onboarding 
  • CDD modification management 
  • PEDR overdues within treshold 
  • Quality metrics within tresholds
  • Adherence to CDD guidelines and risk appetite
  • Aassess whether such clients match the risk appetite of the Group and the Bank  
  • Preserve the reputation of the HSBC Group and 
  • protect the Bank from a possible financial crime exposure
  • Drive the client experience efforts in line with CLM’s client experience strategy focusing on working proactively supporting the FO managing existing clients in a cohesive and meaningful manner. 
  • Maintain highest standard of excellence in client service across the team and with individual portfolio through a range of initiatives.
  • Deliver consistent fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

Major Challenges

  • Establish and maintain excellent working relationships with major stakeholders
  • Adapt to the changing environment (new regulations, introduction of further technology, reorganizations, etc.)
  • Efficiently and regularly cooperate with the Front office and other stakeholders in order to spread a common culture, enforce requirements and respect the Front office business objectives
  • Perform an adequate follow-up of the tasks at all times in order to escalate potential issues in a timely manner

Requirements

  • Knowledge of EUNINT and/or MENA markets specifies from a KYC/KYT perspective
  • Proven working knowledge of AML, regulatory compliance and controls within the Swiss Private Banking or financial services industry
  • Minimum of a B.A. degree or relevant work experience
  • Experienced in due diligence activities (screening and researches) 
  • AML certifications (i.e: ACAMS or Vision Compliance or similar) 
  • Experienced in due diligence activities (screening and researches) 
  • Excellent communication skills
  • Experienced in roles involving client facing activities (i.e: meetings)
  • Can-do and problem solving attitude
  • At ease under pressure and demonstrating good resilience
  • Strong teamwork initiative
  • Ability to work professionally with all levels of staff and management
  • Skilled IT user with a capacity to adapt to new or complex tools and use efficiently all usual software suit (Excel, Word, Access, Outlook, etc.)
  • Due to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit.

 

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return:

  • Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:
  • We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.
  • You can work your way and will have a say in when, where and how you and your team flexibly work together.

Our benefits will give you financial security, and can include:

  • Health & meal allowance, public transport or (e-)bike allowance
  • Our family-focused benefits can help you to support your loved ones and include: days off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "Civil Partnership" grant. One-time premium for birth or adoption, as "gift" or "voucher. 4 weeks’ paternity leave & 26 weeks’ maternity leave
  • Emergency Childcare with the Red Cross, free of charges for HSBC employees.
  • Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave,
  • Accident insurance (private coverage) paid by the Employer, attractive Pension Scheme
  • We’ll give you a huge range of resources that support your mental, physical and social well-being, including:
  •  Various sports and leisure activities organised by the employees for the employees.
  • The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultations services available 24/7.
  • You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
  • You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.

  • BFS Business Analyst

    Vor 4 Tagen

    Geneva, Schweiz Adroit People Ltd. Vollzeit

    Permanent French and English Advanced. Hybrid Remote. 3 days a week in office. 2 days remote. Job Description: - Minimum 7 years of experience as a business analyst in the banking sector. - Perfect command of French and English (minimum B2 level). - Residence in Switzerland required. - Excellent knowledge of wealth management professions, as well as...

  • IT Security Analyst

    Vor 4 Tagen

    Geneva, Schweiz Randstad Professionals Vollzeit

    Job Title: IT Security Analyst Location: Geneva, Hybrid (3 days per week on-site) About Us: Randstad Digital Switzerland is at the forefront of delivering innovative IT solutions to help businesses thrive in an increasingly digital world. We are seeking a talented IT Security Analyst to join our team in Geneva, where you will play a critical role in...

  • IT Security Analyst

    Vor 3 Tagen

    Geneva, Schweiz Randstad Vollzeit

    Jobdescription Job Title: IT Security Analyst Location: Geneva, Hybrid (3 days per week on-site) About Us: Randstad Digital Switzerland is at the forefront of delivering innovative IT solutions to help businesses thrive in an increasingly digital world. We are seeking a talented IT Security Analyst to join our team in Geneva, where you will play a critical...

  • Senior Financial Analyst

    Vor 4 Tagen

    Geneva, Schweiz Jobted CH C2 Vollzeit

    LHH Recruitment Solutions is seeking a "Senior Financial Analyst" for a Geneva-based firm specializing in advising clients on the selection, structuring, and management of tailored asset and liability solutions. The role requires expertise in capital markets, derivatives, and financial reporting for UHNW clients. Responsibilities : - Oversee and manage...

  • Senior Financial Analyst

    Vor 3 Tagen

    Geneva, Schweiz LHH Vollzeit

    LHH Recruitment Solutions is seeking a "Senior Financial Analyst" for a Geneva-based firm specializing in advising clients on the selection, structuring, and management of tailored asset and liability solutions. The role requires expertise in capital markets, derivatives, and financial reporting for UHNW clients. Responsibilities : Oversee and manage UHNW...

  • Senior Financial Analyst

    Vor 3 Tagen

    Geneva, Schweiz Adecco Human Resources AG Vollzeit

    LHH Recruitment Solutions is seeking a "Senior Financial Analyst" for a Geneva-based firm specializing in advising clients on the selection, structuring, and management of tailored asset and liability solutions. The role requires expertise in capital markets, derivatives, and financial reporting for UHNW clients.Responsibilities :Oversee and manage UHNW...

  • Data Analyst

    Vor 7 Tagen

    Geneva, Schweiz Adecco Human Resources AG Vollzeit

    Nous recrutons un ou une Data Analyst pour renforcer le département IT de notre client situé à Genève, Si vous êtes prêt ou prête à relever un nouveau défi, cette offre est pour vous.Responsabilités:En tant que Data Analyst vous analysez les données pour un Datawarehouse et définissez les règles métier. De plus, vous effectuez la maintenance du...

  • Risk Middle Office Commodities Business Analyst

    Vor 3 Tagen

    Geneva, Schweiz Hunter Bond Vollzeit

    My Leading Commodities client are looking for an experienced and motivated Senior Business Analyst to work on a number of strategically important projects. You'll be pivotal in their Risk Middle Office projects. You'll be responsible for understanding the business processes related to commodity trading and risk management and translating these requirements...

  • Senior Financial Analyst

    Vor 4 Tagen

    Geneva, Schweiz Adecco Human Resources AG Vollzeit

    LHH Recruitment Solutions is seeking a "Senior Financial Analyst" for a Geneva-based firm specializing in advising clients on the selection, structuring, and management of tailored asset and liability solutions. The role requires expertise in capital markets, derivatives, and financial reporting for UHNW clients.Responsibilities :Oversee and manage UHNW...

  • Data Analyst

    Vor 3 Tagen

    Geneva, Schweiz Adecco Human Resources AG Vollzeit

    Nous recrutons un ou une Data Analyst pour renforcer le département IT de notre client situé à Genève, Si vous êtes prêt ou prête à relever un nouveau défi, cette offre est pour vous.Responsabilités:En tant que Data Analyst vous analysez les données pour un Datawarehouse et définissez les règles métier. De plus, vous effectuez la maintenance du...

  • Credit Research Analyst For Emerging Markets

    Vor 3 Tagen

    Geneva, Schweiz Lombard Odier & Cie Vollzeit

    A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices...

  • Data Analyst

    vor 14 Stunden

    Geneva, Schweiz LHH Vollzeit

    Nous recrutons un ou une Data Analyst pour renforcer le département IT de notre client situé à Genève, Si vous êtes prêt ou prête à relever un nouveau défi, cette offre est pour vous.Responsabilités:En tant que Data Analyst vous analysez les données pour un Datawarehouse et définissez les règles métier. De plus, vous effectuez la maintenance du...

  • Analyste Fonctionnel ServiceNow

    Vor 7 Tagen

    Geneva, Schweiz Experis Switzerland Vollzeit

    Analyste Fonctionnel ServiceNowNotre client, une entreprise reconnue et basée à Genève, recherche un Analyste Fonctionnel ServiceNow pour rejoindre son équipe responsabilités :Analyser les besoins métiers et identifier les opportunités des processus à travers la ServiceNow.Collaborer étroitement avec les équipes métiers et techniques pour traduire...

  • Aspect CTRM Business Analyst

    Vor 3 Tagen

    Geneva, Schweiz Hunter Bond Vollzeit

    My Leading Commodities client are looking for an experienced and motivated Senior Business Analyst to work on a number of strategically important projects. You'll be pivotal in the ongoing implementation of their CTRM software. You'll work closely with the vendor, whilst also leading future CTRM and related commodity trading IT projects. The following skills...

  • Senior Business Analyst H/F

    vor 5 Stunden

    Geneva, Schweiz ALBEDIS Vollzeit

    INTRODUCTION: Senior IT Business Analyst Dans le cadre du renforcement de l'équipe IT d'un de nos clients genevois, nous recherchons un(e) Senior IT Business Analyst qui sera capable d'accompagner des projets IT critiques dans le cadre d'un remplacement temporaire. DESCRIPTION DE LA MISSION: Préparer et animer les séances pour l'analyse des besoins avec...

  • Credit Research Analyst for Emerging Markets

    Vor 3 Tagen

    Geneva, Schweiz Lombard Odier Vollzeit

    A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices...

  • Equity Research Analyst

    vor 2 Stunden

    Geneva, Schweiz Banque Lombard Odier & Cie SA Vollzeit

    Wer sich für eine Karriere bei Lombard Odier entscheidet, ist für einen renommierten, globalen Vermögensverwalter und Asset Manager tätig, der sich auf nachhaltige Investitionen fokussiert. Wir sind eine unabhängige und innovative Bank erster Wahl für private und institutionelle Kunden. Unsere Gruppe ist eine der bestkapitalisierten weltweit. Wir...

  • Technical Business Analyst

    vor 2 Stunden

    Geneva, Schweiz Banque Pictet & Cie SA Vollzeit

    Votre équipe La division Technology & Operations assure la conception et l’intégration d’une grande diversité de solutions informatiques allant des systèmes de gestion de portefeuille aux plateformes de trading en passant par les applications bancaires et les outils de gestion d’entreprise. A l’origine de quelques-unes des plus grandes...

  • Cybersecurity Analyst

    Vor 7 Tagen

    Geneva, Schweiz Adecco Human Resources AG Vollzeit

    Nous recrutons un ou une Cybersecurity Analyst pour renforcer le département IT de notre client situé à Genève, Si vous êtes prêt ou prête à relever un nouveau défi, cette offre est pour vous.Responsabilités :En tant que Cybersecurity Analyst vous êtes en charge de l'ensemble des environnements de contrôle cyber et de la protection des données....

  • Business Analyst BI H/F

    Vor 2 Tagen

    Geneva, Schweiz ALBEDIS Vollzeit

    INTRODUCTION: Dans le but de renforcer sur le long-terme les équipes de la DSI d'un de nos clients à Genève, voici une opportunité d'intervenir sur l'ensemble d'un portefeuille d'applications BI, comme : Business Analyst BI Sur un rôle combinant l'analyse métier et le suivi de projets, vous participerez à l'optimisation des processus, l'amélioration...