Site Reliability Engineer Application Management

vor 2 Wochen

Bülach, Schweiz Swiss International Air LInes AG Vollzeit
About Swiss International Air Lines AG It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter. www.swiss.com

Ever wondered how an airline was achieving a high degree of personalization, exceptional travel experience and strong relationships with its valued customers? Join our dynamic CRM Platform team at Lufthansa Group Digital Hangar
Starting date: June 01, 2024 or upon agreement.You may apply in English or German.

As we continue to expand and enhance our services, we are seeking a talented Site Reliability Engineer (SRE) and Application Manager which will contribute to the evolution of our Platform.As part of our CRM Platform Team: I work with my team to master our products complexity towards operational excellence. I focus on our critical user journeys and together with the product or platform owner, define respective Service Level Objectives (SLO). I ensure compliance with SLOs and documentation (daily business). I implement monitoring capabilities to get observability. I ensure products and services are going through non-functional testing. I facilitate and track post-mortems for (major) incidents and outages. I integrate support providers and ensure proper maintenance of third-party products. I foster excellence in the engineering teams in points of security, scalability, and reliability. I turn the solutions into repeatable actions (automation). I am available for on-call duty.

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

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