UX Writer and Content Designer, YouTube

vor 2 Monaten

Zürich, Zürich, Schweiz Google Switzerland GmbH Vollzeit

As a User Experience Writer, you will be an advocate for Google design, working to shape experiences by creating useful, meaningful text that helps users complete the task. You will collaborate with people in a variety of roles, including designers, researchers, product managers, engineers, legal, and marketing. You will regularly use empathy, logic, and hard data to inform content choices. You will provide content recommendations that include the right words and sometimes complementary data and images. You will identify and provide the right content solution for particular problems and different audiences, with deliverables that may include UI text, information architecture, localization strategies, content audits, and taxonomy.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Minimum qualifications:
  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
  • 4 years of experience in UX writing or transferable writing and content strategy.
  • Experience working in a UX team collaborating with product management and engineering through the product development process.
  • Portfolio demonstrating UX writing excellence, tone and voice, writing guidelines, and other standards.
Preferred qualifications:
  • Experience working in a UX team and product design environment in collaboration with design, research, product management, and engineering as part of the product development process.
  • Experience in writing for a developer audience.
  • Excellent writing, editing, and project management skills.
  • Deliver clear, concise user-centric writing and content strategy. Act as a subject matter expert for user experience writing.
  • Drive content experiences across a given program or domain. Ensure tactical execution for cohesive narratives across all touch points within the product and collaborate effectively with stakeholders on relevant outreach (e.g., tech writing, legal, editorial, communication, marketing, etc.).
  • Manage projects from inception to implementation, identifying opportunities and establishing priorities.
  • Collaborate with designers, researchers, product managers, and engineers to define requirements. Manage stakeholder communication, influencing and adapting to feedback.
  • Use writing and editing skills to craft UI text that facilitates user interaction, navigation, and understanding, including onboarding, promotion, error messages, instructional materials, and content for other components of user experience.

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