Booking Agent

Gefunden in: beBee jobs CH - vor 1 Woche

Genf, Genf, Schweiz AIC Travel Group SA Vollzeit

BOOKING AGENT
EXTERNAL AGENT - ENGLISH SPEAKING
AIC Travel Group is a full-service global wholesaler, based in Geneva, Switzerland, with almost twenty years of experience
in B2B online distribu�on with a commitment to professionalism and quality travel service. The company offers a large
and diverse worldwide inventory of hotels (including direct contracts) as well as various ancillary services.
To learn more, visit z
As part of our con�nuous development, we are looking for a skilled and mo�vated person to work in the interna�onal
travel industry.

  • 100% Remote
  • Full working shi� (8:30h per day, 5 days a week)
  • The weekly schedule can include Saturdays and Sundays with addi�onal days off
  • Night shi�s - 1 week in 2 months
- Immediate start PRIMARY RESPONSIBILITIES:
  • Management of emergency cases, complaints, reloca�ons, etc.
  • Providing a high level of support to the customers
  • Review bookings with suppliers and hotels
  • Resolve cases with clients and hotels
  • Follow up with travel agents
  • Update bookings on daily bases
  • Check the system on a daily basis
  • Email and phone communica�on
    with clients
PERSONAL SKILLS:
  • Fluent in English (wri �en and spoken). Italian language is a plus
  • Diploma of Higher Educa�on or BTEC Higher Na�onal Diploma
  • Experience in tourism is a real plus
  • Knowledge in online booking systems (like AIC, Goglobal, Agoda, Hotelbeds, and similar)
  • Calm and logical thinking when under pressure
  • Good level of nego�a�ng skills
  • High a�en�on to details
  • Autonomous and self-mo�vated, with a sense of organiza�on and responsibili�es
  • Good command of communica�on tools: telephone, e-mail,
    computer systems (booking pla �orms)
WE OFFER:
  • Nice and professional working team
  • We will provide you with the possibility to grow in your career
  • Compe��ve salary, based on our interview, skills and previous experience
  • Mo�va�onal growth, according to your personal capaci�es and responsibili�es
  • The salary is paid in E URO with no delays
    If you are interested in and possess the above quali�es, please send your CV and your mo�va�on le�er in English
    to hr with a subject line: CV - BOOKING AGENT + your name and surname (in La�n le�ers).
    Only the applications strictly corresponding to the above criteria will be considered.