Account Management Specialist, Middle East and Africa

vor 3 Wochen

Genf, Genf, Schweiz WEF - World Economic Forum Vollzeit

Please note:
This is a 9 month temporary role with the possibility of extension.
*This role requires the ability to work on site 3 days per week per company policy.


The World Economic Forum is an international organization that brings together leaders from business, government, academia, and civil society to discuss and address global challenges to improve the state of the World.


As a membership organization, the Forum, engages businesses in projects and initiatives – online and offline – to address industry, regional and systemic issues.


The Partner Services team, part of the Business Strategy and Services team, focuses on delivering the outstanding quality of engagement to the 800+ Forum Partners, seamlessly across all industries and geographies and in close collaboration with the Global Industries and Regional Business teams.


We are currently searching for a Partner Services Specialist (Account Manager) Temporary Cover, who will focus on building and reinforcing relationships with the Partner Representatives of the Forum Partner companies within the Middle East and Africa region.


Responsibilities include:

  • Act as key point of contact on delivering the Partner Engagement plans and strategies for the assigned portfolio of Partners
  • Onboard new Partners into the Forum ecosystem (including, but not limited to, the Forum digital ecosystem) by building strong working relationships with Partner Representatives and by ensuring the appropriate information is diligently documented in Forum systems including Salesforce
  • Facilitate engagement of Partners according to defined engagement plans across the spectrum of Forum's communities and initiatives.
  • Monitor Partner news and health to flag potential risks for engagement with the Forum and manage, document, and communicate detected risks and associated mitigation plans within the Forum
  • Contribute to the Partner engagement opportunity processes, including Partner upgrades, in close collaboration with the Global industries and Regional Business teams
  • Contribute to Partners' and prospective Partners' participation in events invitation and registration process, participant agendas, speaking roles and logistics
  • Manage contracts and invoicing, and follow up on unpaid invoices when required
  • Contribute to identifying areas of process optimisation and automation to ensure a flawless Partner engagement experience
  • Leverage digital tools and platforms to improve internal and external communications in a streamlined and consistent way across teams, and identify and implement solutions to improve the operational efficiency of the team
  • Ensure smooth offboarding of Partners, when required.

To be successful, an Account Manager / Partner Services Specialist should:

  • Build relationships with Partner Representatives to develop and execute on engagement plans based on their business priorities and relevant trends for their region and industry sectors
  • Monitor and proactively manage partner retention and engagement metrics, build and execute plans to course-correct when needed
  • Ensure a 'One-Forum' approach, with internal product teams, Centres and Regional Business teams to deliver a superior Partner engagement experience to the assigned portfolio of Partners

Preferred Requirements and Experience:

  • Bachelor's degree or equivalent
  • At least 3 years of professional work experience in a relevant industry
  • Successful track record in account management and business relationship development, including proven ability to engage with Partner Representatives
  • Excellent communication skills and command of English; fluency in another language is a plus
  • Experience in use of data analytics and reporting to drive performance and change management; proven ability to build narratives and deliver insights from data sets
  • Capacity to apply critical thinking, synthesize various viewpoints, consult broadly, work collaboratively in a team
  • Digital mindset and capabilities.

Why work at the Forum:


The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action.

Join us and become a driver for positive change

  • Account Manager

    vor 4 Wochen

    Genf, Genf, Schweiz Bank Julius Bär & Co. AG Vollzeit

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.The Account Manager PB (AM PB) reaches out to clients in close collaboration with the Relationship Manager (RM) and Team Head...

  • Account Manager, Regional Partner Services, South Asia

    vor 3 Wochen

    Genf, Genf, Schweiz FORUM MONDIAL DE L'ECONOMIE Vollzeit

    The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation.The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.Why we are recruitingThe Regional Partner Services team focuses on structuring and delivering...

  • Middle Office Manager

    vor 3 Wochen

    Genf, Genf, Schweiz Venture Search Vollzeit

    We are working with one of the largest oil trading firms globally seeking a Middle Office Manager to help with their growth in Switzerland:Validation of Prices & Curves• Conduct daily validation of forward curves and settled prices within the trading system against external assessments to maintain valuation integrity. Understand price volatilities and...

  • Lead, Media Relations and Crisis Communications Team

    vor 2 Wochen

    Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies (IFRC) Vollzeit

    19-May-2024Organizational ContextThe International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is "to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to...

  • Financial Controller

    vor 3 Wochen

    Genf, Genf, Schweiz EFG Bank AG Vollzeit

    EFG International is a Global private banking group offering private banking and asset management services and is headquartered in Zurich. EFG Bank is the Swiss private banking subsidiary of EFG International. It has an international network spanning Europe, Asia Pacific, the Middle East, and Latin America, and manages assets for private clients all over the...

  • Specialist, Programming and Communications

    Vor 7 Tagen

    Genf, Genf, Schweiz FORUM MONDIAL DE L'ECONOMIE Vollzeit

    The World Economic Forum is the International Organization for Public-Private Cooperation, engaging the foremost leaders of society to shape global, regional and industry agendas.The Forum's Centre for Energy and Materials (CENMAT) serves as the multi-stakeholder and cross-industry platform that enables building new coalitions and delivering cutting-edge...

  • Log Management Specialist

    Vor 4 Tagen

    Genf, Genf, Schweiz BS-Team SA Vollzeit

    Chez BS-Team, nous avons à cœur d'accompagner nos collaborateurs tout au long de leur carrière en leur offrant des opportunités d'évolution. Nous sommes convaincus que l'élargissement des connaissances et des compétences est primordial pour leur réussite professionnelle et leur épanouissement au quotidien.Mission:As part of the Monitoring Product...

  • KYC Specialist

    vor 3 Wochen

    Genf, Genf, Schweiz Bank Julius Bär & Co. AG Vollzeit

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let's shape the future of wealth management together.For our Client Onboarding Team part of the Front Risk Management Department (1st line of defense) based in Geneva - we are...

  • Monitoring, Evaluation and Learning MEL Specialist

    Vor 7 Tagen

    Genf, Genf, Schweiz United Nations Office for Project Services Vollzeit

    Job DescriptionDescription –>The MEL Specialist will be responsible for the implementation of ATscale's M&E and learning framework both for its work on global public goods and its support to country-level programmes. He/she will support the partnership's effectiveness and help boost the impact of overall efforts. The MEL Specialist reports to the Strategy...

  • Manager, Digital Communications and Content Unit

    vor 1 Woche

    Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies (IFRC) Vollzeit

    19-May-2024Organizational ContextThe International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is "to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to...

  • Specialist in Extractives Energy and Manufacturing Sectors

    vor 1 Woche

    Genf, Genf, Schweiz International Labour Organization Vollzeit

    Job DescriptionDescription –>The position is located in the Extractives, Energy and Manufacturing unit (E2M) of the Sectoral Policies Department (SECTOR). SECTOR is responsible for providing support to ILO constituents in addressing employment and labour opportunities and issues in specific economic and social sectors at the global, regional and national...

  • Specialist in Extractives Energy and Manufacturing Sectors

    vor 2 Wochen

    Genf, Genf, Schweiz International Labour Organization Vollzeit

    Job DescriptionDescription –>The position is located in the Extractives, Energy and Manufacturing unit (E2M) of the Sectoral Policies Department (SECTOR). SECTOR is responsible for providing support to ILO constituents in addressing employment and labour opportunities and issues in specific economic and social sectors at the global, regional and national...

  • Manager, Strategic Communications and Internal Engagement Unit

    vor 1 Woche

    Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies (IFRC) Vollzeit

    19-May-2024Organizational ContextThe International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with a network of 191-member National Societies (NSs). The overall aim of IFRC is "to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by NSs with a view to...

  • Account Manager

    vor 3 Wochen

    Genf, Genf, Schweiz Refinitiv SA Vollzeit

    Data today improves performance tomorrow. And that's exactly what Account Managers at LSEG do for our customer This role will sit within D&A and we make it a goal to ensure their happiness and help them achieve their strategic objectives. We work on understanding their business. We optimize workflows and priorities. And we help develop a high value contact...

  • Account Manager,

    vor 3 Wochen

    Genf, Genf, Schweiz Refinitiv SA Vollzeit

    Data today improves performance tomorrow. And that's exactly what Account Managers at LSEG do for our customer We make it a goal to ensure their happiness and help them achieve their strategic objectives. We work on understanding their business. We optimize workflows and priorities. And we help develop a high value contact network within these accounts. You...

  • Programme Management Assistant

    vor 2 Wochen

    Genf, Genf, Schweiz Office of the United Nations High Commissioner for Human Rights Vollzeit

    Job DescriptionDescription –>This position is located in the Africa Branch, Field Operations and Technical Cooperation Division of the Office of the High Commissioner for Human Rights (OHCHR), Geneva. The incumbent will operate under the overall guidance of the Chief of the Africa Branch and direct supervision of the Chief of the Africa Section...

  • Communication Specialist

    vor 2 Wochen

    Genf, Genf, Schweiz Plan International Vollzeit

    JOB DESCRIPTIONResult of ServiceThe contractor will contribute to the work of the secretariat by: – Review and input into the draft reports and articles on the project, 60 pages in English; – Write news, articles, PRs and content of the project's website, 80 pages in English; – Social media posts, content for the website, flyers and poster, Power Point...

  • Account Manager

    vor 3 Wochen

    Genf, Genf, Schweiz Vontobel Beteiligungen AG Vollzeit

    Account ManagerGenève/ Rue du Rhône 31Interested? Apply hereAre you passionate about the financial world? For our legal entity Vontobel Swiss Financial Advisers (Vontobel SFA), a US licensed Registered Investment Adviser (RIA), we are looking for an Account Manager who will help support the team.What would your role be?Take ownership and support the...

  • Labour Relations and Collective Bargaining Specialist

    Vor 4 Tagen

    Genf, Genf, Schweiz International Labour Organization Vollzeit

    Grade: P4 Vacancy no.: CALL/P/2024/16Publication date: 10 May 2024Application deadline (midnight Geneva time): 27 May 2024Job ID: 11964 Department: GOVERNANCE Organization Unit: GOVERNANCE Location: Geneva Contract type: Fixed Term The ILO is issuing a call for expression of interest for the above position. This is an assignment of a purely temporary...

  • Conference Specialist

    Vor 7 Tagen

    Genf, Genf, Schweiz United Nations High Commissioner for Refugees Vollzeit

    Job DescriptionDescription –>As the conference specialist at Giga, you have the opportunity to make an impactful difference on a global scale by spearheading the coordination of the United Nations General Assembly (UNGA) in September 2024. Your role is pivotal in ensuring the success of this monumental event, and your contributions will be instrumental in...