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Quality & EHS Manager Customer Services (m/f/d) 80 - 100%
vor 3 Wochen
The QEHS Manager within our service business plays a critical role in driving service quality, ensuring a safe work environment, and fostering a culture of continuous improvement. Do you have a solid background in quality management, environmental protection, occupational health and safety, and proven experience in successfully implementing QEHS systems? Then become part of our team.Introduction Bühler is a global leader in manufacturing equipment to produce food, feed, and advanced material, sustainably feeding the world every day. Our global Service Business is growing and transforming, and we are looking for a motivated and experienced QEHS Manager to contribute to our mission: "Partnering for better Outcomes".
The QEHS Manager within our service business plays a critical role in driving service quality, ensuring a safe work environment, and fostering a culture of continuous improvement. Do you have a solid background in quality management, environmental protection, occupational health and safety, and proven experience in successfully implementing QEHS systems? Then become part of our team. Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important that you match us and we match you. Regardless of your gender (m/f/d). We invite you to read more about our commitment to diversity, equality and inclusion on our website: Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important that you match us and we match you. Regardless of your gender (m/f/d). We invite you to read more about our commitment to diversity, equality and inclusion on our website:
- Define and implement the Service Quality and Safety strategy and derive relevant KPIs
- Ensure service excellence by implementing and maintaining processes that guarantee the delivery of high-quality services to meet customer expectations
- Develop, implement and monitor QEHS systems
- Ensure compliance with all applicable laws, regulations, and standards related to quality, environment, health and safety
- Drive continuous improvement efforts to enhance service quality, and effectiveness, through feedback, analysis, and process refinement with the regions
- Monitor and analyse EHS performance, prepare reports, and present findings to service management
- Analyse data to make data driven decisions and provide regular reports and updates to senior management on service quality, EHS and improvement initiatives
- Conduct regular audits, inspections and assessments and train employees to promote awareness and compliance with QEHS policies.
- Bachelor's degree preferably in a technical or safety-related field or experience combined with equivalent further education
- At least 5 years of proven experience in a similar role and the ability to lead and develop QHES teams in a matrix organisation
- Excellent knowledge of relevant laws, regulations and standards, including ISO 9001, ISO 14001 and ISO 45001
- Analytical skills and problem-solving abilities with attention to details
- Strong stakeholder management and presentation skills
- Excellent verbal and written communication skills in English
- Good interpersonal capabilities and a team player
- Food safety background
- Basic knowledge of CE regulations & REACH & RoHS
- Familiarity with quality tools and methodologies like six sigma, 8D and FMEA
- Career and personal development
- Cross-cultural working environment
- Part-time hours
- Flexitime
- Profit-sharing
- Cover letter, Resume, Transcripts, Letters of recommendation
Who we are We are working to create sustainable innovations for a better world. Our aim is to transform the world's most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.
Who we are
Bühler as an employer We are working to create sustainable innovations for a better world. Our aim is to transform the world's most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.
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