Manager Digital Plant Systems and Automation

vor 2 Wochen

Boudry District, Schweiz Bristol Myers Squibb Vollzeit

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.

From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.

Take your career farther than you thought possible.

Competences

  • Ensure the support of all industrial IT equipment
  • Lead or participate to projects related to IT equipment
  • Participate and support qualification / validation of GMP systems
  • Ensure great communication and strong collaboration with other department and suppliers
  • Manage / put in place the IT documentation accordingly GMP, GAMP and other regulations
  • Propose improvement and lead the innovation
  • Keep latest update on technology and software

Skills/Knowledge Required:

  • At least 5 years of experience in IT Support, with several years' experience in a leadership position
  • 3 years' experience in IT support of system in a pharmaceutical manufacturing environment
  • Experience in directly managing small teams or relevant project
  • Excellent written and oral communication skills both in French and English
  • Ability to handle multiple projects in parallel
  • Excellent analytical and report writing skills
  • Excellent presentation, facilitation, negotiation, collaboration and communication ability
  • Fluency in oral and written communication in English. Additional languages are a plus.
  • Capable of working under pressure in a multicultural environment, at any level of the hierarchy, effectively with a variety of stakeholders
  • Ability to work in a planned and structured manner in order to ensure the correct prioritization of all support activities
  • IT GMP Support / Service Desk experience of all aspects of enduser support.
  • Solid technical understanding of all aspects of running a GMP oriented helpdesk including Microsoft software, active directory, hardware, etc
  • Conceptual & practical understanding of IT Support fundamentals. ITIL experience and knowledge is a definite plus
  • Knowledge of helpdesk software is mandatory
  • Knowledge of GAMP is mandatory
  • Experience in change management, product release, version control, and configuration and hardware inventory management
  • Knowledge of specific manufacturing systems (Serialization software, Building management System, Room Monitoring System, etc)
  • Basic knowledge of automated equipment concept
  • Knowledge of at least one programming language (Java, Visual Basic, C++, HTML, etc)
  • Basic knowledge of automation software (Siemens, Allen-Bradley, etc)
  • Knowledge of Data base SQL is mandatory
  • Knowledge of industrial network is mandatory
  • Basic knowledge in electricity and electronic topics

Duties and Responsibilities:

  • Support all local activities related to ensuring that manufacturing IT equipment are up and running in partnership with all existing IT Support teams of the site
  • Serve as liaison between Service Desk, local IT mgmt., and key customers contacts. Facilitate and ensure communication throughout all members of the team
  • Lead and/or participate to industrial IT projects
  • Participate and support qualification / validation of GMP systems
  • Liaise with Manufacturing equipment supplier user and maintenance to coordinate remote assistance on equipment until diagnostic or resolution
  • Work in close collaboration with the other IT support teams to ensure escalated calls are adequately addressed
  • Improve the support service constantly by implementing innovative & pragmatic solutions in providing the needed support, software and hardware to our customers including the performance of random followups on closed calls as required
  • Drive delivery of IT component of project
  • Manage the documentation related to IT topics
  • Ensure support of audits as Subject Matter Expert for systems
  • Propose improvement and new technology vision

Uniquely Interesting Work, Life-changing Careers

On-site Protocol

Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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