Director, Global Customer Partnership
vor 2 Wochen
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.
You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.
Take your career farther than you thought possible.Position Summary
The Global Collaboration Lead is responsible for the Coordination, process improvement, and execution (e.g., timing/scheduling, material preparation, and decision/issue cascading & follow-through) of the Global and Executive S&OP meeting.
The Global Collaboration Lead's responsibilities include execution of the Pre-S&OP meeting to document Supply Chain gaps, resolutions, and recommendations for Executive meeting(s).
They are the responsible for Market S&OP process coordination within the Customer Partnership & Supply Orchestration (CPSO) team in coordination with the Market Supply Orchestrators, helping to bridge Supply Chain expertise and market knowledge to collaborate with commercial teams on solving business-critical problems and driving key commercial strategic decisions.
Key Responsibilities
- Execute the process and establish a seamless and systematic cadence, link, and flow of information between Pre-S&OP, Global S&OP and Executive S&OP meetings
- Execute Pre-S&OP meeting, including generation of S&OP reports & metrics, documentation of Supply Chain gaps and resolutions, and documentation of recommendations and agenda for Executive meeting(s)
- Coordinate Global & Executive S&OP meetings, including timing/scheduling, material preparation, and ensuring SC constraints are communicated clearly and early to define appropriate allocation decisions
- Participate in global supply & demand reviews, understand how changes in one market may have implications on supply/demand in others, and communicate these risks in a timely fashion
- Ensure, in partnership with Demand & Supply Planning, the overall Plan quality by driving best practices with S&OP and actions to improve forecast accuracy and related metrics
- Participate in Demand Consensus Meetings
- Ensure supply issues and resolutions are cascaded through necessary forums based on defined escalation pathways to enable proactive and efficient risk management
- Participate in global allocation decision making, using knowledge of global supply and demand trends / forecasts to inform allocation decisions
- Participate in strategic portfolio segmentation decisionmaking, using knowledge of historic supply chain gaps and areas for improvement
- Engage in monthly review with OTC Team
- Ensure that project objectives are clear and executed according to plan
- Attend Regional Finance/Budget Review to ensure adherence of applicable teams to budget plans
- Validate quality of market demand signals being fed to Master Data Management (MDM) and understand how market demand signals may influence supply/demand risk
- Facilitating the prioritization of supply allocation when demand exceeds supply
- Identifying gaps in the existing S&OP process & developing plans for continuous improvement that align with business priorities
- Training & coaching all stakeholders ensuring clear expectations around roles & responsibilities within the S&OP process
- Daily engagement with the Demand Planning Organization assisting with the development & execution of their role priorities including senior ownership of the demand planning tools & process
- Collaborates with CPSO Business Unit Heads or via forums to gain alignment on business priorities, performance, challenges especially related to GS&OP/ES&OP
Qualifications & Experience:
- BS/BA in Technical Field with advanced technical degree and/or equivalent experiences desirable. Masters/MBA Desired
- Full understanding regarding how the forecast impacts financial & operational planning & performance
- Project Management & Change Transformation capabilities
- End supply chain planning processes (i.
- Strong interpersonal and collaborative skills, as well as strong skills as a negotiator to reach consensus, alignment and commitment from key stake holders
- Strong presentation and business case development skills
- Demonstrated team and crossfunctional stakeholder leadership skills
- Demonstrated ability to attract, develop, and retain highperforming teams
- Leading process excellence initiatives globally with focus on improving decision making, speed to action and strong focus on S&OP
- Exceptional execut
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